Short on study time for the Oracle Field Service 2021 Implementation Essentials exam? Getcertkey condenses your preparation into 134 focused practice questions for the 1Z0-1003-21 exam, so even a packed schedule leaves room for steady, measurable progress.
Oracle 1Z0-1003-21 Exam Overview:
| Certification Vendor: | Oracle |
|---|---|
| Exam Name: | Oracle Field Service 2021 Implementation Essentials |
| Exam Number: | 1Z0-1003-21 |
| Exam Format: | Multiple Choice, Scenario-based |
| Exam Price: | USD 245 - 250 |
| Real Exam Qty: | 50 |
| Related Certifications: | Oracle Field Service Cloud Service Implementation Specialist |
| Passing Score: | 67% |
| Certificate Validity Period: | 18 months - 2 years |
| Available Languages: | English |
| Exam Duration: | 90 minutes |
| Recommended Training: | Oracle Field Service 2021 Implementation Training |
| Exam Registration: | Pearson VUE Oracle Education |
| Sample Questions: | ![]() |
| Exam Way: | Online remote proctored or onsite at Pearson VUE authorized test centers |
| Pre Condition: | No formal prerequisites; recommended experience with Oracle Field Service Cloud implementation |
| Official Syllabus URL: | https://education.oracle.com/oracle-field-service-2021-implementation-essentials/pexam_1Z0-1003-21 |
Oracle 1Z0-1003-21 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Work Skills and Work Zones | 10% | - Set skill and zone constraints - Define work zones and territories - Create and assign work skills |
| Topic 2: Inventory and Inventory Types | 10% | - Track inventory usage and allocation - Manage inventory records - Define inventory types and properties |
| Topic 3: Activities and Activity Types | 15% | - Set time windows and durations - Configure activity types and statuses - Define activity attributes |
| Topic 4: Resources and Resource Types | 15% | - Define resource types - Set resource availability - Configure resource settings |
| Topic 5: Users and User Types | 10% | - Configure user type templates - Assign user roles and permissions - Create and manage users |
| Topic 6: Routing, Quota and Booking | 15% | - Set capacity and quota rules - Configure routing plans and optimization - Manage booking options and constraints |
| Topic 7: Calendar and Global Settings | 10% | - Set global system parameters - Define business hours and holidays - Configure calendar options |
| Topic 8: Integration, Customization and Mobility | 15% | - Set up inbound/outbound integration - Use plug-in framework and custom properties - Configure Where's My Technician and collaboration features |
Common Questions About the Oracle 1Z0-1003-21 Exam
What is the Oracle Field Service 2021 Implementation Essentials exam all about?
The 1Z0-1003-21 exam is the official Oracle exam behind the Oracle Field Service 2021 Certified Implementation Specialist certification, validating the skills measured by the Oracle Field Service 2021 Implementation Essentials credential. It sits at the Specialist level of the Oracle certification program. It also connects to Oracle Field Service Cloud Service Implementation Specialist, so the knowledge you build here carries over to those tracks as well.
How many questions are on the 1Z0-1003-21 exam, and how much time do I get?
The 1Z0-1003-21 exam contains 50 questions to be completed within 90 minutes. Before exam day, divide the available time by the question count to work out a comfortable per-question pace, and mark any item that eats into it so you can return later instead of getting stuck. Timed sessions in the Getcertkey test engines make that pacing automatic — run at least two full-length mock exams under the clock so time pressure never becomes the reason you drop points.
What score do I need to pass the 1Z0-1003-21 exam, and what does it cost?
The passing score for the 1Z0-1003-21 exam is 67%, and the official registration fee is USD 245 - 250. Retakes are not discounted — every new attempt means paying the full fee again — so it pays to measure yourself before you book. Work through the 134 practice questions on Getcertkey, sit a timed practice test, and schedule your exam only when your scores are consistently comfortable. That simple habit is the cheapest exam strategy there is.
Are there any prerequisites for the 1Z0-1003-21 exam?
No formal prerequisites; recommended experience with Oracle Field Service Cloud implementation Requirements can change when Oracle revises its certification program, so confirm the current eligibility rules on the official exam page before you register.
How do I register for the 1Z0-1003-21 exam?
You can book the Oracle Field Service 2021 Implementation Essentials exam through the official registration channels below:
As for delivery, the exam is offered in the following format: Online remote proctored or onsite at Pearson VUE authorized test centers. Choose the option that suits you best when you book your seat.
What official training is recommended for the 1Z0-1003-21 exam?
Oracle recommends the following training resources for the Oracle Field Service 2021 Implementation Essentials exam:
Official courses build the foundation; the 134 practice questions from Getcertkey then show you how that knowledge is examined, so the two work best together.
Can I try the 1Z0-1003-21 practice questions before I buy?
Yes. Getcertkey provides a free 1Z0-1003-21 PDF demo so you can review the question style and answer quality before purchasing. Every purchase also includes 365 days of free updates — if Oracle revises the exam during that period, the updated material reaches you at no cost. Once the free-update year ends, you can extend your update service at a 50% discount.
What if I fail the 1Z0-1003-21 exam, and how is my order delivered?
Every Oracle Field Service 2021 Implementation Essentials purchase on Getcertkey is covered by a 100% money-back guarantee with clear conditions: if you take the corresponding exam within 60 days of your purchase and do not pass, you can claim a full refund by submitting a scanned copy of your exam enrollment slip and your official score report as a PDF within two days of the exam date; claims are processed within seven days of submission. The guarantee does not apply to exams taken within three days of purchase, to material that was downloaded but never used in an exam attempt, or to free products and expired orders, and the candidate name must match the payer name. If you would rather not take a refund, you can instead exchange your purchase for two free exam preparation products of equal value and keep the update service on your original product.
Delivery is instant: your download is sent to your email within one minute of payment, with no limit on how many computers you may install the material on. If nothing arrives within two hours, check your spam folder and contact customer service for help.
What topics are covered in the 1Z0-1003-21 exam?
The Oracle Field Service 2021 Implementation Essentials exam blueprint is organized into 8 domains. The first three are:
- Calendar and Global Settings — 10% of the exam
- Routing, Quota and Booking — 15% of the exam
- Inventory and Inventory Types — 10% of the exam
For the complete domain-by-domain breakdown, scroll up to the full exam topics outline above and use it to plan how you distribute your study time.
Oracle Field Service 2021 Implementation Essentials Sample Questions:
Question 1
Your customer wants their technicians to see the same activity data in their Service within their Activity List in OFSC Mobility.
Which configuration supports this requirement?
A. Add the "Activity" property to the Request Grid context in Mobility.
B. Add the "Activity" property to the "Identify service request by" identifier context.
C. Add the appropriate activity properties to the Request Grid context in Mobility.
D. Add the appropriate activityproperties to the "Identify service request by" identifier context.
Question 2
A customer wants to change the information that displays in theCollaboration window when an activity is dragged into it.
What needs to be modified to ensure that the preferred activity properties appear?
A. the 'Activity details in chat' context
B. the 'Identify activity by' context
C. the 'Activities' context
D. the 'Activity hint' context
Question 3
Which two statements are correct regarding activity duration estimations?
A. The durations of completed activities are the only ones used for future estimations.
B. An activity's estimated duration will never change if the activity gets reassigned from one technician to another.
C. Travel statistics can influence activity duration estimations.
D. An Activity Type's "default duration" is applied when there are not enough learned statistics to use for estimations.
E. Historical data is not relevant for any activity duration calculations.
Question 4
A company needs their field workers to be able to install inventory once an activity is in 'Started' status. Which screen configuration option supports this requirement?
A. Enable the 'Install' action within the Inventory Grid context.
B. Enable the 'Install' action within the Add/Details Inventory context.
C. Enable the 'Install' action within the Start Activity context.
D. Enable the 'Install' action within the Edit/View Activity context.
Question 5
A field technician has been assigned a scheduled, but not-ordered activity that they need to perform later in q given day.
Their company has a policy that requires their technicians to perform some advance testing as an administrative task prior to beginning work on these types of activities.
Which option enables them to account for their time performing these tasks?
A. Add a new 'Prework' custom property to the'Edit/View activity' context in Oracle Field Service Cloud (OFSC).
B. Select the 'Prework' action from within the activity record in Oracle Field Service Cloud (OFSC).
C. Create a 'start-before' link template between the preliminary work and the scheduled work.
D. Create a 'start-after' link template between the preliminary work and the scheduled work.
Solutions:
| Question 1 Answer: A | Question 2 Answer: D | Question 3 Answer: C,D | Question 4 Answer: B | Question 5 Answer: C |


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