Salesforce Consumer Goods Cloud AP-204

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Salesforce Consumer Goods Cloud Accredited Professional Sample Questions:

1. Northern Trail Outfitters wishes to use Tableau CRM as part of their Consumer Goods Cloud rollout. What data is required to support successful creation of the app?

A) Promotions must be created and associated to retail store locations
B) Retail Store KPIs must be created
C) Products must be associated to retail stores
D) Retail Visit KPIs must be created

2. How can a Field Sales Manager access a photo taken by a Field Rep of a defective In-store asset

A) The photo is linked to the asset check task
B) The photos Inked to the asset record
C) The photo is sent directly to the manager's email
D) The photo is linked to the visit record

3. For an Enterprise Sales Management quoting journey for fixed-line products for an enterprise customer, United Telecom needs to have a feasibility check for the requested product for desired locations.
Which of the following features can meet the requirement?

A) Location Based Feasibility
B) Location Based Serviceability
C) Product Eligibility Rules
D) Product Availability Rules

4. Universal Connect (UC) offers a router to its customers, which is included as part of the Business Internet offer. However, the router has no commercial significance to the selling process. UC is currently using Industries Order Management (OM).
How should a Consultant model the router with respect to the Business Internet offer?

A) Model the router as a Technical Product and decompose it from the Business Internet offer.
B) Model the router as a default child product of Business Internet offer but hide it from the quote document before sending it to the customer for review.
C) Model the router as a separate stand-alone offer and add the router once the Business Internet offer is added via an Auto Add rule.
D) Model the router as an attribute of the Business Internet offer with a default value of 'included'.

5. Universal Communication is a digital cable leader across the United States. They have started using Communications Cloud for their B2B use case. One of their new requirements is on One Time Charges (OTCs) that depend on multiple factors. Some of the factors are account related, while other factors are product related. They already use matrix-based pricing for their recurring price that depends on different sets of properties on Product and Account.
What approach should a Consultant take to implement OTC within the existing matrix-based recurring pricing model?

A) Create an Apex class and hook code to calculate the prices and add as a step within the Pricing plan.
B) Create OTCs as additional products with Prices and add those Products to the cart using a separate button that uses postCartItems.
C) Create another matrix for OTCs and add all the attributes from Account and Product as input and Price as output.
D) Add more columns within the existing matrix for recurring charges and calculate the OTCs using that matrix.

Solutions: