HP ExpertONE Certification HP2-B102

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HP HP2-B102 Exam Syllabus Topics:

HP Imaging and Printing Sales Fundamentals Sample Questions:

1. A network manager is in charge of a fleet of 155 imaging and printing devices The manager wants to know which devices are used the most in order to optimize usage by redeploying the imaging and printing fleet. Which tool should the network manager use to find this information efficiently?

A) HPOXP
B) HP Web Jetadmin
C) HP Embedded Webserver
D) HP Universal Print Driver

2. What are key value propositions for replacing aging HP imaging and printing devices? (Select two.)

A) to reduce security configurations
B) to allow employees to have personal printers
C) to use less paper
D) to improve HP device manageability
E) to improve document quality and effectiveness

3. What is one way to research a client's regulations, challenges, and concerns?

A) find and study its trade association's website
B) call your client's competitors and ask questions
C) interview the client's customers
D) talk to the previous sales person who serviced the account

4. What is a key reason for HP's reputation of reliability?

A) industry-leading service and support
B) fewer product cycles
C) rigorous testing
D) stronger plastic framework

5. Which statement is true about initial contacts between a customer and a business?

A) Most initial contacts occur through documents.
B) Most initial contacts result in a purchase.
C) Most initial contacts occur during the day.
D) Most initial contacts are face to face

Solutions: