Microsoft 365 Certified MS-721

Why wait for shipping? The moment your order is confirmed, Getcertkey emails the MS-721 practice questions to your inbox, usually within a minute. You could be working through the 376 questions for the Microsoft Collaboration Communications Systems Engineer exam tonight.

Microsoft MS-721 Exam Overview:

Certification Vendor:	Microsoft
Exam Name:	Microsoft Teams Collaboration Communications Systems Engineer
Exam Number:	MS-721
Certificate Validity Period:	1 year (renewable annually)
Exam Format:	Multiple choice, Case studies, Multiple response
Passing Score:	700
Related Certifications:	Microsoft 365 Fundamentals Microsoft Teams Administrator Associate Microsoft Teams Phone Engineer
Available Languages:	Japanese, Portuguese (Brazil), Korean, German, English, Spanish (Latin America), Chinese (Simplified), French
Exam Duration:	100-120
Exam Price:	USD 165 (varies by region)
Recommended Training:	Microsoft Teams Administration Learning Modules Microsoft Learn MS-721 Training Path
Exam Registration:	Pearson VUE Microsoft Exams Official Microsoft Exam Registration
Sample Questions:
Exam Way:	Online proctored or onsite test center (Pearson VUE)
Pre Condition:	Recommended experience with Microsoft Teams administration, Microsoft 365 services, and enterprise voice/communications systems.
Official Syllabus URL:	https://learn.microsoft.com/en-us/credentials/certifications/exams/ms-721/

Microsoft MS-721 Exam Syllabus Topics:

Common Questions About the Microsoft MS-721 Exam

What is the Microsoft Collaboration Communications Systems Engineer exam all about?

The MS-721 exam is the official Microsoft exam behind the Microsoft Certified: Teams Collaboration Communications Systems Engineer Expert certification, validating the skills measured by the Microsoft Collaboration Communications Systems Engineer credential. It sits at the Expert level of the Microsoft certification program. It also connects to Microsoft 365 Fundamentals, Microsoft Teams Administrator Associate, Microsoft Teams Phone Engineer, so the knowledge you build here carries over to those tracks as well.

What score do I need to pass the MS-721 exam, and what does it cost?

The passing score for the MS-721 exam is 700, and the official registration fee is USD 165 (varies by region). Retakes are not discounted — every new attempt means paying the full fee again — so it pays to measure yourself before you book. Work through the 376 practice questions on Getcertkey, sit a timed practice test, and schedule your exam only when your scores are consistently comfortable. That simple habit is the cheapest exam strategy there is.

Are there any prerequisites for the MS-721 exam?

Recommended experience with Microsoft Teams administration, Microsoft 365 services, and enterprise voice/communications systems. Requirements can change when Microsoft revises its certification program, so confirm the current eligibility rules on the official exam page before you register.

How do I register for the MS-721 exam?

You can book the Microsoft Collaboration Communications Systems Engineer exam through the official registration channels below:

• Official Microsoft Exam Registration
• Pearson VUE Microsoft Exams

As for delivery, the exam is offered in the following format: Online proctored or onsite test center (Pearson VUE). Choose the option that suits you best when you book your seat.

What official training is recommended for the MS-721 exam?

Microsoft recommends the following training resources for the Microsoft Collaboration Communications Systems Engineer exam:

• Microsoft Learn MS-721 Training Path
• Microsoft Teams Administration Learning Modules

Official courses build the foundation; the 376 practice questions from Getcertkey then show you how that knowledge is examined, so the two work best together.

Can I try the MS-721 practice questions before I buy?

Yes. Getcertkey provides a free MS-721 PDF demo so you can review the question style and answer quality before purchasing. Every purchase also includes 365 days of free updates — if Microsoft revises the exam during that period, the updated material reaches you at no cost. Once the free-update year ends, you can extend your update service at a 50% discount.

What if I fail the MS-721 exam, and how is my order delivered?

Every Microsoft Collaboration Communications Systems Engineer purchase on Getcertkey is covered by a 100% money-back guarantee with clear conditions: if you take the corresponding exam within 60 days of your purchase and do not pass, you can claim a full refund by submitting a scanned copy of your exam enrollment slip and your official score report as a PDF within two days of the exam date; claims are processed within seven days of submission. The guarantee does not apply to exams taken within three days of purchase, to material that was downloaded but never used in an exam attempt, or to free products and expired orders, and the candidate name must match the payer name. If you would rather not take a refund, you can instead exchange your purchase for two free exam preparation products of equal value and keep the update service on your original product.

Delivery is instant: your download is sent to your email within one minute of payment, with no limit on how many computers you may install the material on. If nothing arrives within two hours, check your spam folder and contact customer service for help.

What topics are covered in the MS-721 exam?

The Microsoft Collaboration Communications Systems Engineer exam blueprint is organized into 6 domains. The first three are:

• Manage Teams devices and rooms
• Plan and configure Microsoft Teams collaboration and communications systems
• Configure meetings, conferencing, and collaboration experiences

For the complete domain-by-domain breakdown, scroll up to the full exam topics outline above and use it to plan how you distribute your study time.

Microsoft Collaboration Communications Systems Engineer Sample Questions:

Question 1

Drag and Drop Question
You need to provision a Microsoft Teams-certified common area phone device at a field site. The solution must ensure that a standard user can complete the physical handset tasks without sharing credentials.
Which four actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.

Question 2

Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.
After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.
You are optimizing a network to better support voice and collaboration workloads in Microsoft Teams.
When the users are at a specific corporate site, you need to prevent the users from adding video during calls.
Solution: You run New-CsTeamsMeetingPolicy and set the -iPVideoHode parameter to disabled.
Does this meet the goal?

A. Yes
B. No

Question 3

Drag and Drop Question
You have a Microsoft Teams deployment.
You plan to schedule the events shown in the following table.

You need to recommend which type of event access to use for the events.
What should you recommend for each event? To answer, drag the event access types to the correct events. Each event access type may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.

Question 4

You have a Microsoft 365 E5 subscription that uses Microsoft Teams Phone.
You have 10 SIP devices that were used in a previous phone system.
You verify compatibility with Teams Phone.
You need to ensure that users can call from SIP devices in Teams.
What should you do?

A. Assign a Microsoft Teams Shared Devices license to each SIP device.
B. Configure a calling policy.
C. Assign a Teams Phone Standard add-on license to each SIP device.
D. Configure a configuration profile.

Question 5

You create a network region named Region1 in Microsoft Teams.
You are adding a network site to Region1. The site has a 1.5-Mb connection.
You need to ensure that all users at the site have a good voice experience.
What should you do?

A. Set Insert Quality of Service (QoS) markers for real-time media traffic to On.
B. Create and assign a Teams Network Roaming Policy that has Video Conferencing disabled.
C. Assign the Region1 users a meeting policy that has a media bit rate of 1,500 Kbs.
D. Assign the Region1 users a meeting policy that has Broadcast production with NDI and SDI hardware disabled.

Solutions: