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Salesforce Plat-UX-101 Exam Overview:
| Certification Vendor: | Salesforce |
|---|---|
| Exam Name: | Salesforce Certified Platform User Experience Designer (Plat-UX-101) |
| Exam Number: | Plat-UX-101 |
| Related Certifications: | Salesforce User Experience (UX) Designer Certification Salesforce Platform App Builder (recommended background) Salesforce Administrator (recommended background) |
| Exam Price: | $200 USD |
| Exam Duration: | 105 minutes |
| Exam Format: | Scenario-based questions, Multiple-select, Multiple-choice |
| Available Languages: | Japanese, English |
| Passing Score: | 65% |
| Real Exam Qty: | 60 multiple-choice questions (+ up to 5 unscored questions) |
| Recommended Training: | Salesforce UX Designer Exam Prep Courses Salesforce Trailhead UX Designer Modules |
| Exam Registration: | Salesforce Certification Registration Salesforce Official Certifications Page |
| Sample Questions: |  |
| Exam Way: | Online proctored or onsite testing center |
| Pre Condition: | No formal prerequisites required; recommended experience includes 6+ months UX exposure and familiarity with Salesforce platform basics. |
Salesforce Plat-UX-101 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Discovery | 13% | - User Needs and Requirements Gathering - Business Value of Salesforce UX - Research Methods and Tools - Salesforce UX Personas and Processes |
| Topic 2: Salesforce Platform UX Implementation | - Declarative UX Configuration - Mobile UX and Responsive Design - Lightning Design System (SLDS) | |
| Topic 3: Design Strategy & Solutioning | - Journey Mapping and Experience Design - Problem Definition and Scoping | |
| Topic 4: Prototyping & Validation | - Usability Testing and Iteration - Prototyping Methods | |
| Topic 5: UX Fundamentals | 16% | - Branding and Visual Design Impact - Accessibility and Inclusive Design - Human-Centered Design Principles - Usability and Information Architecture |
Common Questions About the Salesforce Plat-UX-101 Exam
What is the Salesforce Certified Platform User Experience Designer exam all about?
The Plat-UX-101 exam is the official Salesforce exam behind the Salesforce Certified Platform User Experience Designer certification, validating the skills measured by the Salesforce Certified Platform User Experience Designer credential. It sits at the Professional level of the Salesforce certification program. It also connects to Salesforce User Experience (UX) Designer Certification, Salesforce Platform App Builder (recommended background), Salesforce Administrator (recommended background), so the knowledge you build here carries over to those tracks as well.
How many questions are on the Plat-UX-101 exam, and how much time do I get?
The Plat-UX-101 exam contains 60 multiple-choice questions (+ up to 5 unscored questions) questions to be completed within 105 minutes. Before exam day, divide the available time by the question count to work out a comfortable per-question pace, and mark any item that eats into it so you can return later instead of getting stuck. Timed sessions in the Getcertkey test engines make that pacing automatic — run at least two full-length mock exams under the clock so time pressure never becomes the reason you drop points.
What score do I need to pass the Plat-UX-101 exam, and what does it cost?
The passing score for the Plat-UX-101 exam is 65%, and the official registration fee is $200 USD. Retakes are not discounted — every new attempt means paying the full fee again — so it pays to measure yourself before you book. Work through the 212 practice questions on Getcertkey, sit a timed practice test, and schedule your exam only when your scores are consistently comfortable. That simple habit is the cheapest exam strategy there is.
Are there any prerequisites for the Plat-UX-101 exam?
No formal prerequisites required; recommended experience includes 6+ months UX exposure and familiarity with Salesforce platform basics. Requirements can change when Salesforce revises its certification program, so confirm the current eligibility rules on the official exam page before you register.
How do I register for the Plat-UX-101 exam?
You can book the Salesforce Certified Platform User Experience Designer exam through the official registration channels below:
As for delivery, the exam is offered in the following format: Online proctored or onsite testing center. Choose the option that suits you best when you book your seat.
What official training is recommended for the Plat-UX-101 exam?
Salesforce recommends the following training resources for the Salesforce Certified Platform User Experience Designer exam:
Official courses build the foundation; the 212 practice questions from Getcertkey then show you how that knowledge is examined, so the two work best together.
Can I try the Plat-UX-101 practice questions before I buy?
Yes. Getcertkey provides a free Plat-UX-101 PDF demo so you can review the question style and answer quality before purchasing. Every purchase also includes 365 days of free updates — if Salesforce revises the exam during that period, the updated material reaches you at no cost. Once the free-update year ends, you can extend your update service at a 50% discount.
What if I fail the Plat-UX-101 exam, and how is my order delivered?
Every Salesforce Certified Platform User Experience Designer purchase on Getcertkey is covered by a 100% money-back guarantee with clear conditions: if you take the corresponding exam within 60 days of your purchase and do not pass, you can claim a full refund by submitting a scanned copy of your exam enrollment slip and your official score report as a PDF within two days of the exam date; claims are processed within seven days of submission. The guarantee does not apply to exams taken within three days of purchase, to material that was downloaded but never used in an exam attempt, or to free products and expired orders, and the candidate name must match the payer name. If you would rather not take a refund, you can instead exchange your purchase for two free exam preparation products of equal value and keep the update service on your original product.
Delivery is instant: your download is sent to your email within one minute of payment, with no limit on how many computers you may install the material on. If nothing arrives within two hours, check your spam folder and contact customer service for help.
What topics are covered in the Plat-UX-101 exam?
The Salesforce Certified Platform User Experience Designer exam blueprint is organized into 5 domains. The first three are:
- UX Fundamentals — 16% of the exam
- Design Strategy & Solutioning
- Salesforce Platform UX Implementation
For the complete domain-by-domain breakdown, scroll up to the full exam topics outline above and use it to plan how you distribute your study time.
Salesforce Certified Platform User Experience Designer Sample Questions:
Question 1
A UX Designer is hired to help create a brand new app for the AppExchange with a human-centered approach.
Which strategy will most likely strengthen employee relationships the most?
A. Create a first draft in a design team and then share it for feedback with employees.
B. Send an anonymous survey to collect ideas from across the whole company.
C. Invite employees from different departments and create a journey map together.
Question 2
Cloud Kicks(CK) is incorporating Relationship Design principle into its business model and customer offerings wherever possible. Choose 3 answers
A. Reframing products in terms of user value over features and functions
B. Uncovering customer needs over broadcasting product benefits
C. Releasing Salesforce updates in managed packages over unmanaged packages
D. Prioritize engagement number of impressions
E. Prioritizing Innovation over copying the competition
Question 3
Cloud Kicks hired a UX Designer to help improve the design of its Experience Cloud site. The company knows the interface needs updating but is unsure about what should be done.
Which tool should the designer utilize first?
A. Design Template
B. Low-Fidelity Prototype
C. Heuristic Evaluation
Question 4
Cloud Kicks has asked its UX Designer to optimize its Salesforce instance to help the IT help desk team quickly resolve queued Case. The requirements include:
* The ability to view their Case queue while working a particular Case.
* A persistent place to create Notes.
Which two Salesforce configuration features should be recommended?
Choose 2 answers
A. List View - Split View
B. Activity Timeline
C. Docked Utility Bar
D. Dynamic Forms
Question 5
A UX Designer is asked to design a responsive page. When screen resolution changes, the content of the page should expand across columns or wrap and push it self onto new rows.
Which Salesforce Lightning Design System (SLDS) utility provides the most flexible system to meet these requirements?
A. Layout
B. Spacing
C. Alignment
D. Grid
Solutions:
| Question 1 Answer: C | Question 2 Answer: A,B,E | Question 3 Answer: C | Question 4 Answer: A,C | Question 5 Answer: D |
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