Oracle CX Service 1Z0-1034-21

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Oracle 1Z0-1034-21 Exam Syllabus Topics:

Oracle B2C Service Integration and Development 2021 Implementation Essentials Sample Questions:

1. You need to set the address of a newcontact using Connect PHP. You have only the abbreviation for the state.
How should you finish the following code to set the state of the Address object?

A)

B)

C)

D)

E)

A) Option C
B) Option B
C) Option E
D) Option A
E) Option D

2. Your customer has a requirement to store the total value of sales for each Contact andto produce reports that total sales for Contacts with specific characteristics. It is important to be able to record data to 2 decimal places. The maximum total will not exceed one million dollars. Select three options which will help you achieve this?

A) Add a custom object and a custom field for this object of a decimal type
B) Add a Custom Field to the standard Contact object of decimal type
C) Create a custom report to total the custom field for the Contact object and its related objects
D) Add a custom object and a custom field for this object of the integer type
E) Relate a custom object containing a custom field to the Contact object
F) Add a custom object and a custom field for this object of text type

3. Identify two statements that aretrue about system attributes.

A) System attributes can be used directly by the Formlnput widget In the Customer Portal framework.
B) System attributes can be used by the Syndicated ConditionalChatLink widget.
C) In the Connect PHP API, system attributes are referenced via the CustomFields . <packagename>. <attributename> syntax.
D) System attributes must exist only in the COpackage.

4. You have been tasked with building a customization that requires a set of five related custom objects. The requirement is for one custom object to be the parent object, which stores the main data record. The four other custom objects will be child objects, which store data related to the parent. When a record is deleted from the parent object, the related data from the child objects also should be deleted.
Howwould you configure the custom objects?

A) The child objects would need "aggregation" relationships between themselves, and an "association" relationship to the parent custom object.
B) The main custom object would need to be manually configured with foreign key fields with the
"cascade-delete" option set.
C) The main custom object would need "association" relationships to the child custom objects.
D) The main custom object would need "aggregation" relationships to the child custom objects.

5. The following C#.Net code is used during a chaining operation on an incident (some called methods are not shown).

A) Chaining with generic objects is not supported when using standard objects.
B) The idspecified attribute of the ChainSourceld object should be true,
C) The suppressExternaiEvents option must always be set to true.
D) The suppressRules option must always be set to true when chaining generic objects.

Solutions: