PDF Version DemoWalking into the 1z1-978 exam unprepared for its pace is a risk you do not need to take. The Getcertkey test engines recreate the pressure of the Oracle Customer Data Management Cloud Service 2017 Implementation Essentials testing environment, so when exam day arrives in 2026, it feels like just another practice session.
Oracle 1z1-978 Exam Overview:
| Certification Vendor: | Oracle |
|---|---|
| Exam Name: | Oracle Customer Data Management Cloud Service 2017 Implementation Essentials |
| Exam Number: | 1Z0-978 |
| Related Certifications: | Oracle Customer Data Management Cloud Service 2017 Certified Implementation Specialist |
| Exam Duration: | 120 minutes |
| Certificate Validity Period: | Oracle certification policy applies |
| Real Exam Qty: | 65 |
| Passing Score: | 68% |
| Exam Price: | USD 245 |
| Exam Format: | Multiple Choice |
| Available Languages: | English |
| Sample Questions: |  |
| Exam Way: | Pearson VUE test center or Oracle online proctored exam |
| Pre Condition: | Oracle recommends experience with Oracle Customer Experience (CX) Cloud applications and completion of relevant Oracle University training. |
| Official Syllabus URL: | https://education.oracle.com/oracle-customer-data-management-cloud-service-2017-certified-implementation-specialist/trackp_654 |
Oracle 1z1-978 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Customer Data Management Foundations | - Customer Data Management Overview
|
| Topic 2: Customer Data Enrichment and Management | - Customer Information Maintenance
|
| Topic 3: Organization and Customer Configuration | - Customer Model Setup
|
| Topic 4: Data Quality and Duplicate Prevention | - Data Quality Management
|
| Topic 5: Security and Administration | - Application Administration
|
| Topic 6: Reporting and Customer Analytics | - Business Intelligence
|
| Topic 7: Customer Data Import and Integration | - Data Migration
|
Common Questions About the Oracle 1z1-978 Exam
What is the Oracle Customer Data Management Cloud Service 2017 Implementation Essentials exam all about?
The 1z1-978 exam is the official Oracle exam behind the Oracle Sales Cloud certification, validating the skills measured by the Oracle Customer Data Management Cloud Service 2017 Implementation Essentials credential. It sits at the Implementation Specialist level of the Oracle certification program. It also connects to Oracle Customer Data Management Cloud Service 2017 Certified Implementation Specialist, so the knowledge you build here carries over to those tracks as well.
How many questions are on the 1z1-978 exam, and how much time do I get?
The 1z1-978 exam contains 65 questions to be completed within 120 minutes. Before exam day, divide the available time by the question count to work out a comfortable per-question pace, and mark any item that eats into it so you can return later instead of getting stuck. Timed sessions in the Getcertkey test engines make that pacing automatic — run at least two full-length mock exams under the clock so time pressure never becomes the reason you drop points.
What score do I need to pass the 1z1-978 exam, and what does it cost?
The passing score for the 1z1-978 exam is 68%, and the official registration fee is USD 245. Retakes are not discounted — every new attempt means paying the full fee again — so it pays to measure yourself before you book. Work through the 65 practice questions on Getcertkey, sit a timed practice test, and schedule your exam only when your scores are consistently comfortable. That simple habit is the cheapest exam strategy there is.
Are there any prerequisites for the 1z1-978 exam?
Oracle recommends experience with Oracle Customer Experience (CX) Cloud applications and completion of relevant Oracle University training. Requirements can change when Oracle revises its certification program, so confirm the current eligibility rules on the official exam page before you register.
Can I try the 1z1-978 practice questions before I buy?
Yes. Getcertkey provides a free 1z1-978 PDF demo so you can review the question style and answer quality before purchasing. Every purchase also includes 365 days of free updates — if Oracle revises the exam during that period, the updated material reaches you at no cost. Once the free-update year ends, you can extend your update service at a 50% discount.
What if I fail the 1z1-978 exam, and how is my order delivered?
Every Oracle Customer Data Management Cloud Service 2017 Implementation Essentials purchase on Getcertkey is covered by a 100% money-back guarantee with clear conditions: if you take the corresponding exam within 60 days of your purchase and do not pass, you can claim a full refund by submitting a scanned copy of your exam enrollment slip and your official score report as a PDF within two days of the exam date; claims are processed within seven days of submission. The guarantee does not apply to exams taken within three days of purchase, to material that was downloaded but never used in an exam attempt, or to free products and expired orders, and the candidate name must match the payer name. If you would rather not take a refund, you can instead exchange your purchase for two free exam preparation products of equal value and keep the update service on your original product.
Delivery is instant: your download is sent to your email within one minute of payment, with no limit on how many computers you may install the material on. If nothing arrives within two hours, check your spam folder and contact customer service for help.
What topics are covered in the 1z1-978 exam?
The Oracle Customer Data Management Cloud Service 2017 Implementation Essentials exam blueprint is organized into 7 domains. The first three are:
- Security and Administration
- Organization and Customer Configuration
- Customer Data Management Foundations
For the complete domain-by-domain breakdown, scroll up to the full exam topics outline above and use it to plan how you distribute your study time.
Oracle Customer Data Management Cloud Service 2017 Implementation Essentials Sample Questions:
Question 1
Your customer is implementing Oracle Sales Cloud and Oracle Customer Data Management. The customer has enabled geography validation and is planning to carry out auto-assignment of key accounts to their matching territories.
Which two profile options need to be enabled for running batch assignment process for sales accounts?
(Choose two.)
A. ZCA_ACCOUNT_AUTO_ASSIGN_UPDATE
B. ZCA_SA_AUTO_ASSIGN_ON_UPDATE
C. ZCA_ACCOUNT_AUTO_ASSIGN_CREATE
D. CDM_SA_AUTO_ASSIGN_ON_CREATE
E. ZCA_SA_AUTO_ASSIGN_ON_CREATE
Question 2
While implementing Oracle Customer Data Management, your customer noticed that their production instance has 1000 plus incorrect addresses as part of the address load. The customer is planning to update these invalid addresses in Oracle Customer Data Management.
As an implementation advisor, what would you suggest to help the customer avoid such issues in future?
A. Manually correct all incorrect addresses in the instance.
B. Provide the corrected addresses in the CSV format for reload.
C. Use Oracle Enterprise Data Quality (EDQ), which will auto-correct invalid addresses.
D. Subscribe to Oracle Address Verification Cloud Service.
Question 3
Which profile option is used to activate survivorship rules in Oracle Customer Data Management?
A. CDM_ACTIVATE_SURVIVORSHIP
B. ZCH_ENABLE_SURVIVORSHIP
C. CDM_ENABLE_SURVIVORSHIP
D. ZCH_ACTIVATE_SURVIVORSHIP
Question 4
A life science industry customer is implementing Oracle Customer Data Management and they are planning to integrate it with multiple source systems. They are concerned about the Web service security mechanisms that have been enabled by using Application Composer and have asked for your advice.
Which three are standard Web service security mechanisms available? (Choose three.)
A. Secure Socket Layers (SSLs)
B. Security Assertion Markup Language (SAML)
C. XML Protection
D. Message Protection
E. HTTPS Protection
Question 5
Which three character-encoding formats can be used in the file for an account or contact import job? (Choose three.)
A. UTF-8
B. UTF-4
C. Big5
D. UTF-16
E. Big4
Solutions:
| Question 1 Answer: B,E | Question 2 Answer: D | Question 3 Answer: B | Question 4 Answer: A,B,D | Question 5 Answer: A,C,D |
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