Software Troubleshooting
What should you look for when troubleshooting computer software? That question and much more will be addressed by this section. This is also the same domain that covers the troubleshooting of PC issues, IT best practices for removing malware, troubleshooting application issues, and mobile OS, and troubleshooting application security issues.
Reference: https://certification.comptia.org/training/self-study/books/a-220-1001-220-1002-study-guide
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CompTIA A+ Core 2 Exam Certification Details:
| Passing Score | 700 / 900 |
| Sample Questions | CompTIA A+ Core 2 Sample Questions |
| Duration | 90 mins |
| Exam Price | $232 (USD) |
| Number of Questions | 90 |
| Exam Name | CompTIA A+ |
| Schedule Exam | CompTIA Marketplace Pearson VUE |
| Exam Code | 220-1002 |
| Books / Training | CertMaster Learn for A+ |
Security
Security is a broad topic with a lot more to it than just addressing the significance of physical security concepts. This area will also confirm if you can explain security concepts, detect, prevent, and eliminate malware using the right tools, and adopt security best practices. In addition, you will be taught how to understand & deal with social engineering, infiltration, telephone scams, phishing, and denial of service.
CompTIA 220-1002 Deutsch Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Software Troubleshooting | 26% | - Security and Malware Troubleshooting
|
| Topic 2: Security | 24% | - Threats and Vulnerabilities
|
| Topic 3: Operating Systems | 27% | - Windows Operating Systems
|
| Topic 4: Operational Procedures | 23% | - Professionalism and Safety
|


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