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Avaya 3000.3 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Applications and Messaging | - Communication applications deployment
|
| Topic 2: Maintenance and Troubleshooting | - Operational support and diagnostics
|
| Topic 3: IP Office Hardware | - Hardware components and interfaces
|
| Topic 4: System Installation and Configuration | - Deployment and administration
|
| Topic 5: SME Solution Design | - Designing Avaya SME communication solutions
|
| Topic 6: Customer Requirements Analysis | - Business and technical requirements gathering
|
| Topic 7: Networking and Call Routing | - Voice networking configuration
|
Avaya Small and Medium Enterprise (SME) Communications Solutions Sample Questions:
1. When planning an IP Office upgrade to a new software version, which four factors should be considered before upgrading?(Choose four.)
A) if older IP Office applications are to be supported
B) if telephones need to be upgraded thereby increasing downtime
C) if hardware is compatible with the new version of IP Office
D) if telephones and system features have changed between loads
E) if all licenses will need to be renewed
2. Which two email client are supported for IP Office IMAP services? (Choose two.)
A) Lotus Notes
B) Lotus Messages
C) MS Outlook
D) Microsoft office Communicator
3. Which hunt group supports Forward Hunt Group Calls?
A) Sequential
B) Collective
C) Longest Waiting
D) Collective Call Waiting
4. A customer is installing an IP500v2 with one hundred 1600 series IP Phones. The customer has an existing Juniper VPN gateway for their remote works and would like to provide hard telephones for their remote works to login at home. What is needed to accomplish this?
A) 1616 IP Phone with VPN software
B) VPN gateway for each remote worker
C) Modified 46XXsettings. scr file
D) modified 46vpnsettings .txt file
5. Which outcome can be prevented with a correctly designed multi-site SCN solution?
A) Compromised ACD routes
B) Oversubscribed VMPro ports
C) Oversubscribed voice Mail storage
D) Tromboned calls
Solutions:
| Question # 1 Answer: A,B,C,D | Question # 2 Answer: A,C | Question # 3 Answer: A | Question # 4 Answer: B | Question # 5 Answer: B |
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