PDF Version DemoCertification exams change, and Getcertkey keeps pace: the 700-805 practice question set is reviewed continuously and updated free of charge for 365 days. Your Cisco Renewals Manager preparation stays aligned with the current exam throughout 2026 and beyond.
Cisco 700-805 Exam Overview:
| Certification Vendor: | Cisco |
|---|---|
| Exam Name: | Cisco Renewals Manager |
| Exam Number: | 700-805 CRM |
| Related Certifications: | Cisco Customer Experience Specialization |
| Available Languages: | Japanese, English |
| Exam Duration: | 60 minutes |
| Exam Format: | Multiple choice |
| Sample Questions: |  |
| Exam Way: | Proctored test via Cisco authorized testing partner |
| Pre Condition: | Recommended for Cisco partner Renewals Managers; access to Cisco SalesConnect training resources. |
| Official Syllabus URL: | https://www.cisco.com/site/us/en/learn/training-certifications/exams/crm.html |
Cisco 700-805 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Cisco Tools and Processes | 20% | - Explain Smart Accounts & Smart Licensing - Describe CX Portfolio and deal management processes |
| Topic 2: Customer Success Foundation | 10% | - Explain recurring revenue financial implications - Define customer experience - Describe recurring revenue financial terms - Explain the stages of the customer lifecycle |
| Topic 3: Roles and Responsibilities | 30% | - Explain renewals tasks and success metrics - Describe Renewals Manager role and integration |
| Topic 4: Business Acumen | 30% | - Interpret key financial terms (e.g., CAPEX, OPEX) - Describe renewal cycle and risk action planning - Evaluate products and services to meet customer goals |
| Topic 5: Customer Success | 10% | - Explain customer journey & IT purchasing models - Define customer success |
700-805 Exam FAQs for 2026 Candidates
Which certification does the 700-805 exam lead to?
The 700-805 exam is the official Cisco exam behind the Cisco Specialist certification, validating the skills measured by the Cisco Renewals Manager credential. It sits at the Specialist (Partner Specialization Requirement) level of the Cisco certification program. It also connects to Cisco Customer Experience Specialization, so the knowledge you build here carries over to those tracks as well.
Are there any prerequisites for the 700-805 exam?
Recommended for Cisco partner Renewals Managers; access to Cisco SalesConnect training resources. Requirements can change when Cisco revises its certification program, so confirm the current eligibility rules on the official exam page before you register.
Can I try the 700-805 practice questions before I buy?
Yes. Getcertkey provides a free 700-805 PDF demo so you can review the question style and answer quality before purchasing. Every purchase also includes 365 days of free updates — if Cisco revises the exam during that period, the updated material reaches you at no cost. Once the free-update year ends, you can extend your update service at a 50% discount.
What if I fail the 700-805 exam, and how is my order delivered?
Every Cisco Renewals Manager purchase on Getcertkey is covered by a 100% money-back guarantee with clear conditions: if you take the corresponding exam within 60 days of your purchase and do not pass, you can claim a full refund by submitting a scanned copy of your exam enrollment slip and your official score report as a PDF within two days of the exam date; claims are processed within seven days of submission. The guarantee does not apply to exams taken within three days of purchase, to material that was downloaded but never used in an exam attempt, or to free products and expired orders, and the candidate name must match the payer name. If you would rather not take a refund, you can instead exchange your purchase for two free exam preparation products of equal value and keep the update service on your original product.
Delivery is instant: your download is sent to your email within one minute of payment, with no limit on how many computers you may install the material on. If nothing arrives within two hours, check your spam folder and contact customer service for help.
What topics are covered in the 700-805 exam?
The Cisco Renewals Manager exam blueprint is organized into 5 domains. The first three are:
- Customer Success — 10% of the exam
- Customer Success Foundation — 10% of the exam
- Business Acumen — 30% of the exam
For the complete domain-by-domain breakdown, scroll up to the full exam topics outline above and use it to plan how you distribute your study time.
Cisco Renewals Manager Sample Questions:
Question #1
An RM is preparing for an upcoming renewal at T-120, but the CSM has not yet provided the Warm Handoff Packet. What is the RM ' s responsibility?
A. Escalate immediately to the Practice Lead for contractual non-compliance.
B. Delay the renewal motion until the complete handoff packet is delivered.
C. Proactively follow up with the CSM to obtain the required renewal planning data.
D. Proceed with the renewal quote using available contract data.
Question #2
An RM is reviewing a consumption report in EAWS for a customer ' s Software EA. The report shows the customer is trending at 118% consumption of their security suite with six months remaining in the term. What is the most effective operational action for the RM?
A. Proactively engage the customer to explain the True Forward trend and adjust budget plans.
B. Reduce the customer ' s license count in the Subscription UI to bring consumption within limits.
C. Initiate a True Up calculation immediately and submit an invoice for the overconsumption.
D. Wait until the annual True Forward milestone date to notify the customer of the overage.
Question #3
Which licensing model represents the highest value?
A. Transactional
B. Subscription
C. Enterprise Agreements
D. Pay as you go
Question #4
Which detail is provided in the scorecard by using the Total Program View tool?
A. new products
B. program rate
C. renewal rate
D. EOL products
Question #5
Which key benefit is included in the Cisco Services Partner Program (CSPP)?
A. provides partners with a predetermined customer base
B. guarantees profitability to partners regardless of their performance.
C. provides discounted software licensing to partners.
D. offers access to a comprehensive service portfolio, allowing partners to address diverse customer needs
Solutions:
| Question #1 Correct Answer: C | Question #2 Correct Answer: A | Question #3 Correct Answer: C | Question #4 Correct Answer: C | Question #5 Correct Answer: D |
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