Not sure a study set is what you need? Download the free 77-731 demo from Getcertkey and review a sample of the Microsoft Outlook 2016: Core Communication, Collaboration and Email Skills practice questions before you spend anything — the 2026 edition is ready to try today.
Microsoft 77-731 Exam Overview:
| Certification Vendor: | Microsoft |
|---|---|
| Exam Name: | Outlook 2016: Core Communication, Collaboration and Email Skills |
| Exam Number: | 77-731 |
| Passing Score: | 700 (scaled score, range 1-1000) |
| Related Certifications: | Microsoft Office Specialist: Outlook 2019 / 365 Microsoft Office Specialist: Office 2016 |
| Available Languages: | Japanese, English, French, Spanish, German, Chinese (Simplified), Korean, Chinese (Traditional), Dutch, Arabic (Saudi Arabia) |
| Exam Duration: | 50 minutes |
| Certificate Validity Period: | Valid for lifetime |
| Real Exam Qty: | 30-35 |
| Exam Price: | Approx. $100 USD (varies by region) |
| Exam Format: | Performance-based, Task-based simulation |
| Recommended Training: | Microsoft Official Learning Path |
| Exam Registration: | Certiport Registration Microsoft Official Exam Page |
| Sample Questions: | ![]() |
| Exam Way: | Online proctored or onsite at Certiport authorized testing centers |
| Pre Condition: | No required prerequisites; recommended 150 hours of instruction and hands-on experience with Outlook 2016 |
| Official Syllabus URL: | https://learn.microsoft.com/en-us/credentials/certifications/exams/77-731/ |
Microsoft 77-731 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Manage contacts and groups | 10-15% | - Create and manage contact groups - Share and update contact information - Create and edit contacts |
| Topic 2: Manage the Outlook environment for productivity | 20-25% | - Customize Outlook settings - Print and save items - Configure mail and reading options - Perform search operations |
| Topic 3: Manage schedules | 35-40% | - Create and manage calendars - Manage tasks and notes - Manage meeting requests and responses - Create appointments, meetings, and events - Share and update calendars |
| Topic 4: Manage messages | 35-40% | - Organize and manage messages - Configure message tracking and delivery options - Create and format email messages - Insert items and attachments - Apply rules and Quick Steps |
Microsoft Outlook 2016: Core Communication, Collaboration and Email Skills Exam FAQ: What Candidates Ask Most
What is the Microsoft 77-731 exam?
The 77-731 exam is the official Microsoft exam behind the Microsoft Office Specialist (MOS): Outlook 2016 certification, validating the skills measured by the Microsoft Outlook 2016: Core Communication, Collaboration and Email Skills credential. It sits at the Specialist level of the Microsoft certification program. It also connects to Microsoft Office Specialist: Office 2016, Microsoft Office Specialist: Outlook 2019 / 365, so the knowledge you build here carries over to those tracks as well.
How many questions are on the 77-731 exam, and how much time do I get?
The 77-731 exam contains 30-35 questions to be completed within 50 minutes. Before exam day, divide the available time by the question count to work out a comfortable per-question pace, and mark any item that eats into it so you can return later instead of getting stuck. Timed sessions in the Getcertkey test engines make that pacing automatic — run at least two full-length mock exams under the clock so time pressure never becomes the reason you drop points.
What score do I need to pass the 77-731 exam, and what does it cost?
The passing score for the 77-731 exam is 700 (scaled score, range 1-1000), and the official registration fee is Approx. $100 USD (varies by region). Retakes are not discounted — every new attempt means paying the full fee again — so it pays to measure yourself before you book. Work through the 35 practice questions on Getcertkey, sit a timed practice test, and schedule your exam only when your scores are consistently comfortable. That simple habit is the cheapest exam strategy there is.
Are there any prerequisites for the 77-731 exam?
No required prerequisites; recommended 150 hours of instruction and hands-on experience with Outlook 2016 Requirements can change when Microsoft revises its certification program, so confirm the current eligibility rules on the official exam page before you register.
How do I register for the 77-731 exam?
You can book the Microsoft Outlook 2016: Core Communication, Collaboration and Email Skills exam through the official registration channels below:
As for delivery, the exam is offered in the following format: Online proctored or onsite at Certiport authorized testing centers. Choose the option that suits you best when you book your seat.
What official training is recommended for the 77-731 exam?
Microsoft recommends the following training resources for the Microsoft Outlook 2016: Core Communication, Collaboration and Email Skills exam:
Official courses build the foundation; the 35 practice questions from Getcertkey then show you how that knowledge is examined, so the two work best together.
Can I try the 77-731 practice questions before I buy?
Yes. Getcertkey provides a free 77-731 PDF demo so you can review the question style and answer quality before purchasing. Every purchase also includes 365 days of free updates — if Microsoft revises the exam during that period, the updated material reaches you at no cost. Once the free-update year ends, you can extend your update service at a 50% discount.
What if I fail the 77-731 exam, and how is my order delivered?
Every Microsoft Outlook 2016: Core Communication, Collaboration and Email Skills purchase on Getcertkey is covered by a 100% money-back guarantee with clear conditions: if you take the corresponding exam within 60 days of your purchase and do not pass, you can claim a full refund by submitting a scanned copy of your exam enrollment slip and your official score report as a PDF within two days of the exam date; claims are processed within seven days of submission. The guarantee does not apply to exams taken within three days of purchase, to material that was downloaded but never used in an exam attempt, or to free products and expired orders, and the candidate name must match the payer name. If you would rather not take a refund, you can instead exchange your purchase for two free exam preparation products of equal value and keep the update service on your original product.
Delivery is instant: your download is sent to your email within one minute of payment, with no limit on how many computers you may install the material on. If nothing arrives within two hours, check your spam folder and contact customer service for help.
What topics are covered in the 77-731 exam?
The Microsoft Outlook 2016: Core Communication, Collaboration and Email Skills exam blueprint is organized into 4 domains. The first three are:
- Manage contacts and groups — 10-15% of the exam
- Manage the Outlook environment for productivity — 20-25% of the exam
- Manage schedules — 35-40% of the exam
For the complete domain-by-domain breakdown, scroll up to the full exam topics outline above and use it to plan how you distribute your study time.
Microsoft Outlook 2016: Core Communication, Collaboration and Email Skills Sample Questions:
Question 1
Export the contents of the Deleted items folder and its subfolders to a .pst file. Save the file in the Documents folder as ''Deleted.pst''. Do not enter a password.
Question 2
Add the Arrange Meeting tag to the contact ''Thomas Axen''. Set a start date of today and a due data of tomorrow. Set a reminder for 9:00 AM tomorrow.
Question 3
In the Drafts folder, open the ''New Organizational Chart" message. Change the Sensitivity to confidential.
Send the message.
Question 4
In the Tasks folder, locate the ''Write the Review Report'' task. Assign the task to ''Kim Ralls'' Set the status to Waiting on someone else. Do not keep updated copy of the task on your task list. Send the task.
Solutions:
| Question 1 Answer: Only visible for members | Question 2 Answer: Only visible for members | Question 3 Answer: Only visible for members | Question 4 Answer: Only visible for members |


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