PDF Version DemoGetcertkey offers AHLEI-CHA exam preparation in three flexible formats: a printable PDF for study anywhere, a desktop test engine for realistic offline practice, and an online test engine that runs in any browser. However you prefer to prepare, the AHLEI Certified Hotel Administrator material fits your routine.
AHLEI AHLEI-CHA Exam Overview:
| Certification Vendor: | American Hotel & Lodging Educational Institute (AHLEI) |
|---|---|
| Exam Name: | Certified Hotel Administrator (CHA®) |
| Exam Number: | AHLEI-CHA |
| Exam Format: | Computer-based, Proctored Exam, Multiple-choice |
| Related Certifications: | Certified Hospitality Housekeeping Executive (CHHE®) Certified Hospitality Revenue Manager (CHRM®) Certified Food & Beverage Executive (CFBE®) Certified Rooms Division Executive (CRDE®) |
| Exam Duration: | 240 minutes |
| Certificate Validity Period: | 5 years |
| Available Languages: | English |
| Exam Price: | USD 800 |
| Passing Score: | 70% |
| Real Exam Qty: | 200 |
| Sample Questions: |  |
| Exam Way: | Online proctored exam. ExamFlex modular testing option available. Testing may be completed remotely under approved proctor supervision. |
| Pre Condition: | Candidate must be employed as a General Manager, owner/operator, corporate hospitality executive responsible for two or more properties, or an Assistant General Manager/Director of Operations after earning the CRDE® certification. Minimum two years of qualifying experience is required; experience requirements may be reduced with approved education or AHLEI certifications. |
| Official Syllabus URL: | https://ahleisa.org/products/certified-hotel-administrator-cha |
AHLEI AHLEI-CHA Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Marketing and Sales | - Sales and Marketing Operations
|
| Revenue Management | - Revenue Optimization
|
| Human Resources Management | - Workforce Management
|
| Leadership | - Executive Leadership
|
| Rooms Management | - Guest Accommodation Operations
|
| Food and Beverage Management | - Food and Beverage Operations
|
| Financial Management | - Financial Planning and Analysis
|
AHLEI Certified Hotel Administrator Exam FAQ: What Candidates Ask Most
What is the AHLEI AHLEI-CHA exam?
The AHLEI-CHA exam is the official American Hotel & Lodging Educational Institute (AHLEI) exam behind the AHLEI Certification certification, validating the skills measured by the AHLEI Certified Hotel Administrator credential. It sits at the Professional / Executive level of the American Hotel & Lodging Educational Institute (AHLEI) certification program. It also connects to Certified Rooms Division Executive (CRDE®), Certified Food & Beverage Executive (CFBE®), Certified Hospitality Housekeeping Executive (CHHE®), Certified Hospitality Revenue Manager (CHRM®), so the knowledge you build here carries over to those tracks as well.
How many questions are on the AHLEI-CHA exam, and how much time do I get?
The AHLEI-CHA exam contains 200 questions to be completed within 240 minutes. Before exam day, divide the available time by the question count to work out a comfortable per-question pace, and mark any item that eats into it so you can return later instead of getting stuck. Timed sessions in the Getcertkey test engines make that pacing automatic — run at least two full-length mock exams under the clock so time pressure never becomes the reason you drop points.
What score do I need to pass the AHLEI-CHA exam, and what does it cost?
The passing score for the AHLEI-CHA exam is 70%, and the official registration fee is USD 800. Retakes are not discounted — every new attempt means paying the full fee again — so it pays to measure yourself before you book. Work through the 35 practice questions on Getcertkey, sit a timed practice test, and schedule your exam only when your scores are consistently comfortable. That simple habit is the cheapest exam strategy there is.
Are there any prerequisites for the AHLEI-CHA exam?
Candidate must be employed as a General Manager, owner/operator, corporate hospitality executive responsible for two or more properties, or an Assistant General Manager/Director of Operations after earning the CRDE® certification. Minimum two years of qualifying experience is required; experience requirements may be reduced with approved education or AHLEI certifications. Requirements can change when American Hotel & Lodging Educational Institute (AHLEI) revises its certification program, so confirm the current eligibility rules on the official exam page before you register.
Can I try the AHLEI-CHA practice questions before I buy?
Yes. Getcertkey provides a free AHLEI-CHA PDF demo so you can review the question style and answer quality before purchasing. Every purchase also includes 365 days of free updates — if AHLEI revises the exam during that period, the updated material reaches you at no cost. Once the free-update year ends, you can extend your update service at a 50% discount.
What if I fail the AHLEI-CHA exam, and how is my order delivered?
Every AHLEI Certified Hotel Administrator purchase on Getcertkey is covered by a 100% money-back guarantee with clear conditions: if you take the corresponding exam within 60 days of your purchase and do not pass, you can claim a full refund by submitting a scanned copy of your exam enrollment slip and your official score report as a PDF within two days of the exam date; claims are processed within seven days of submission. The guarantee does not apply to exams taken within three days of purchase, to material that was downloaded but never used in an exam attempt, or to free products and expired orders, and the candidate name must match the payer name. If you would rather not take a refund, you can instead exchange your purchase for two free exam preparation products of equal value and keep the update service on your original product.
Delivery is instant: your download is sent to your email within one minute of payment, with no limit on how many computers you may install the material on. If nothing arrives within two hours, check your spam folder and contact customer service for help.
What topics are covered in the AHLEI-CHA exam?
The AHLEI Certified Hotel Administrator exam blueprint is organized into 7 domains. The first three are:
- Financial Management
- Rooms Management
- Marketing and Sales
For the complete domain-by-domain breakdown, scroll up to the full exam topics outline above and use it to plan how you distribute your study time.
AHLEI Certified Hotel Administrator Sample Questions:
Question 1
An arrangement of tables set in rectangle or oval shape with chairs on both sides ends known as:
A. banquet arrangement
B. reception style
C. board of directors set-up
Question 2
An ornamental branched holder for more than one candle is know as:
A. branched holder
B. candle stand
C. Candelabera
D. Arched candle stand
Question 3
In the U.S. and Canada, the term "Black Tie" is used to indicate a tuxedo.
A. True
B. False
Question 4
-------------------service handles booking rooms for meetings using multiple hotel facilities.
A. Agency
B. Travel
C. Housing
D. Staying
Solutions:
| Question 1 Answer: A | Question 2 Answer: B | Question 3 Answer: A | Question 4 Answer: C |
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