PDF Version DemoShort on study time for the Apple Device Support exam? Getcertkey condenses your preparation into 218 focused practice questions for the Apple-Device-Support exam, so even a packed schedule leaves room for steady, measurable progress.
Apple Apple-Device-Support Exam Overview:
| Certification Vendor: | Apple |
|---|---|
| Exam Name: | Apple Device Support Exam |
| Exam Number: | SUP-2024-ENU (commonly referenced Apple Device Support Exam) |
| Certificate Validity Period: | Typically 2–3 years (varies by Apple certification policy updates) |
| Available Languages: | English, Additional localized languages (varies by region) |
| Related Certifications: | Apple Certified Support Professional Apple Deployment and Management |
| Real Exam Qty: | Approximately 80 scored questions |
| Exam Price: | Varies by region (typically ~USD 149, subject to Pearson VUE pricing) |
| Exam Duration: | 120 minutes |
| Exam Format: | Multiple-choice multiple select, Multiple-choice single select |
| Passing Score: | 75% |
| Recommended Training: | Apple Training Resources Apple Device Support Training Course |
| Exam Registration: | Apple Certification Exams Portal Apple Training and Certification |
| Sample Questions: |  |
| Exam Way: | Online proctored (Pearson VUE OnVUE) or authorized test center |
| Pre Condition: | No formal prerequisites required; basic familiarity with Apple devices recommended |
| Official Syllabus URL: | https://training.apple.com |
Apple Apple-Device-Support Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Security and Privacy | - FileVault and device encryption - Managed Apple IDs vs personal Apple IDs - Find My and Activation Lock |
| Topic 2: Troubleshooting and Diagnostics | - iOS/iPadOS/macOS troubleshooting workflows - System diagnostics and logs - Recovery and restore procedures |
| Topic 3: Device Management (Enterprise) | - Apple Configurator usage - MDM fundamentals - Configuration profiles and deployment workflows |
| Topic 4: Networking and Connectivity | - Wi-Fi and cellular connectivity issues - VPN and enterprise network configuration |
| Topic 5: Device Setup and Configuration | - Apple ID and iCloud configuration - Device enrollment and management basics - Initial device setup (iPhone, iPad, Mac) |
Common Questions About the Apple Apple-Device-Support Exam
What is the Apple Device Support exam all about?
The Apple-Device-Support exam is the official Apple exam behind the Apple Certified Support Professional certification, validating the skills measured by the Apple Device Support credential. It sits at the Professional level of the Apple certification program. It also connects to Apple Deployment and Management, Apple Certified Support Professional, so the knowledge you build here carries over to those tracks as well.
How many questions are on the Apple-Device-Support exam, and how much time do I get?
The Apple-Device-Support exam contains Approximately 80 scored questions questions to be completed within 120 minutes. Before exam day, divide the available time by the question count to work out a comfortable per-question pace, and mark any item that eats into it so you can return later instead of getting stuck. Timed sessions in the Getcertkey test engines make that pacing automatic — run at least two full-length mock exams under the clock so time pressure never becomes the reason you drop points.
What score do I need to pass the Apple-Device-Support exam, and what does it cost?
The passing score for the Apple-Device-Support exam is 75%, and the official registration fee is Varies by region (typically ~USD 149, subject to Pearson VUE pricing). Retakes are not discounted — every new attempt means paying the full fee again — so it pays to measure yourself before you book. Work through the 218 practice questions on Getcertkey, sit a timed practice test, and schedule your exam only when your scores are consistently comfortable. That simple habit is the cheapest exam strategy there is.
Are there any prerequisites for the Apple-Device-Support exam?
No formal prerequisites required; basic familiarity with Apple devices recommended Requirements can change when Apple revises its certification program, so confirm the current eligibility rules on the official exam page before you register.
How do I register for the Apple-Device-Support exam?
You can book the Apple Device Support exam through the official registration channels below:
As for delivery, the exam is offered in the following format: Online proctored (Pearson VUE OnVUE) or authorized test center. Choose the option that suits you best when you book your seat.
What official training is recommended for the Apple-Device-Support exam?
Apple recommends the following training resources for the Apple Device Support exam:
Official courses build the foundation; the 218 practice questions from Getcertkey then show you how that knowledge is examined, so the two work best together.
Can I try the Apple-Device-Support practice questions before I buy?
Yes. Getcertkey provides a free Apple-Device-Support PDF demo so you can review the question style and answer quality before purchasing. Every purchase also includes 365 days of free updates — if Apple revises the exam during that period, the updated material reaches you at no cost. Once the free-update year ends, you can extend your update service at a 50% discount.
What if I fail the Apple-Device-Support exam, and how is my order delivered?
Every Apple Device Support purchase on Getcertkey is covered by a 100% money-back guarantee with clear conditions: if you take the corresponding exam within 60 days of your purchase and do not pass, you can claim a full refund by submitting a scanned copy of your exam enrollment slip and your official score report as a PDF within two days of the exam date; claims are processed within seven days of submission. The guarantee does not apply to exams taken within three days of purchase, to material that was downloaded but never used in an exam attempt, or to free products and expired orders, and the candidate name must match the payer name. If you would rather not take a refund, you can instead exchange your purchase for two free exam preparation products of equal value and keep the update service on your original product.
Delivery is instant: your download is sent to your email within one minute of payment, with no limit on how many computers you may install the material on. If nothing arrives within two hours, check your spam folder and contact customer service for help.
What topics are covered in the Apple-Device-Support exam?
The Apple Device Support exam blueprint is organized into 5 domains. The first three are:
- Security and Privacy
- Device Setup and Configuration
- Device Management (Enterprise)
For the complete domain-by-domain breakdown, scroll up to the full exam topics outline above and use it to plan how you distribute your study time.
Apple Device Support Sample Questions:
Question 1
What keyboard shortcut can you type to open the Force Quit Applications window?
A. Control-Command-power button
B. Option-Command-Esc (Escape)
C. Control-Command-Esc (Escape)
D. Option-Control-power button
Question 2
Which two types of Activation Lock are available to organizations?
A. Organization
B. Personal
C. Individual-linked
D. User-linked
E. Device-linked
Question 3
Match the user types on the left to the descriptions on the right by dragging the responses to the correct target areas. Responses may be used once, more than once, or not at all.
Question 4
How should you check the progress of an installation and error entries when troubleshooting an application installation issue on a Mac?
A. Choose Install Log from Console > Log Reports.
B. Choose Enter Full Screen from the Window menu.
C. Choose Terminal from the Utilities menu.
D. Choose Startup Security Utility from the Utilities menu.
Question 5
Where do you delete users in System Settings?
A. Navigate to System Settings -#Users & Groups.
B. Click the (i) button next to the user you would like to delete on Mac.
C. Select Delete Account.
Solutions:
| Question 1 Answer: B | Question 2 Answer: D,E | Question 3 Answer: Only visible for members | Question 4 Answer: A | Question 5 Answer: A,B,C |
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