PDF Version DemoFrom your first practice question to exam day, Getcertkey covers the entire CCM-101 journey: a free demo, 208 practice questions in three formats, a full year of free updates, and a clear refund policy. Preparing for the Salesforce Manage and Merchandise a B2C Commerce Cloud Store - Extended exam has rarely been this straightforward.
Salesforce CCM-101 Exam Overview:
| Certification Vendor: | Salesforce |
|---|---|
| Exam Name: | Manage and Merchandise a B2C Commerce Cloud Store - Extended |
| Exam Number: | CCM-101 |
| Exam Duration: | 105 minutes |
| Exam Format: | Multiple Select, Multiple Choice |
| Real Exam Qty: | 60-65 |
| Available Languages: | English |
| Passing Score: | 65% |
| Exam Price: | USD 200 |
| Related Certifications: | Salesforce Certified B2C Commerce Developer Salesforce Certified B2C Commerce Architect |
| Certificate Validity Period: | 2 years |
| Recommended Training: | CCM-101 Official Instructor-Led Training Salesforce B2C Commerce Trailhead Modules |
| Exam Registration: | Webassessor Exam Scheduling Salesforce Certification Registration |
| Sample Questions: |  |
| Exam Way: | Online proctored or onsite testing center |
| Pre Condition: | No mandatory prerequisites; recommended familiarity with B2C Commerce Cloud Business Manager |
| Official Syllabus URL: | https://trailhead.salesforce.com/en/academy/classes/ccm101-manage-and-merchandise-a-b2c-commerce-cloud-store---extended/ |
Salesforce CCM-101 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Analysis and Optimization | 10% | - A/B testing setup and analysis - View and interpret production reports |
| Topic 2: Search and Sort | 25% | - Search configuration and refinements - Searchandizing and ranking rules - Synonyms, redirects and suggestions - Sorting and navigation setup |
| Topic 3: Shopper Experience | 20% | - Content management and content slots - Page Designer usage - Storefront toolkit usage - Einstein Recommender configuration |
| Topic 4: Online Marketing | 20% | - Promotions and discount rules - Coupons, source codes and customer groups - Campaign setup and scheduling |
| Topic 5: Shop Organization | 25% | - Pricing and inventory configuration - Image and attribute management - Catalog and category management - Product creation and maintenance |
CCM-101 Exam FAQs for 2026 Candidates
Which certification does the CCM-101 exam lead to?
The CCM-101 exam is the official Salesforce exam behind the Salesforce Certified B2C Commerce Developer certification, validating the skills measured by the Salesforce Manage and Merchandise a B2C Commerce Cloud Store - Extended credential. It sits at the Foundational / Associate level of the Salesforce certification program. It also connects to Salesforce Certified B2C Commerce Architect, Salesforce Certified B2C Commerce Developer, so the knowledge you build here carries over to those tracks as well.
How many questions are on the CCM-101 exam, and how much time do I get?
The CCM-101 exam contains 60-65 questions to be completed within 105 minutes. Before exam day, divide the available time by the question count to work out a comfortable per-question pace, and mark any item that eats into it so you can return later instead of getting stuck. Timed sessions in the Getcertkey test engines make that pacing automatic — run at least two full-length mock exams under the clock so time pressure never becomes the reason you drop points.
What score do I need to pass the CCM-101 exam, and what does it cost?
The passing score for the CCM-101 exam is 65%, and the official registration fee is USD 200. Retakes are not discounted — every new attempt means paying the full fee again — so it pays to measure yourself before you book. Work through the 208 practice questions on Getcertkey, sit a timed practice test, and schedule your exam only when your scores are consistently comfortable. That simple habit is the cheapest exam strategy there is.
Are there any prerequisites for the CCM-101 exam?
No mandatory prerequisites; recommended familiarity with B2C Commerce Cloud Business Manager Requirements can change when Salesforce revises its certification program, so confirm the current eligibility rules on the official exam page before you register.
How do I register for the CCM-101 exam?
You can book the Salesforce Manage and Merchandise a B2C Commerce Cloud Store - Extended exam through the official registration channels below:
As for delivery, the exam is offered in the following format: Online proctored or onsite testing center. Choose the option that suits you best when you book your seat.
What official training is recommended for the CCM-101 exam?
Salesforce recommends the following training resources for the Salesforce Manage and Merchandise a B2C Commerce Cloud Store - Extended exam:
Official courses build the foundation; the 208 practice questions from Getcertkey then show you how that knowledge is examined, so the two work best together.
Can I try the CCM-101 practice questions before I buy?
Yes. Getcertkey provides a free CCM-101 PDF demo so you can review the question style and answer quality before purchasing. Every purchase also includes 365 days of free updates — if Salesforce revises the exam during that period, the updated material reaches you at no cost. Once the free-update year ends, you can extend your update service at a 50% discount.
What if I fail the CCM-101 exam, and how is my order delivered?
Every Salesforce Manage and Merchandise a B2C Commerce Cloud Store - Extended purchase on Getcertkey is covered by a 100% money-back guarantee with clear conditions: if you take the corresponding exam within 60 days of your purchase and do not pass, you can claim a full refund by submitting a scanned copy of your exam enrollment slip and your official score report as a PDF within two days of the exam date; claims are processed within seven days of submission. The guarantee does not apply to exams taken within three days of purchase, to material that was downloaded but never used in an exam attempt, or to free products and expired orders, and the candidate name must match the payer name. If you would rather not take a refund, you can instead exchange your purchase for two free exam preparation products of equal value and keep the update service on your original product.
Delivery is instant: your download is sent to your email within one minute of payment, with no limit on how many computers you may install the material on. If nothing arrives within two hours, check your spam folder and contact customer service for help.
What topics are covered in the CCM-101 exam?
The Salesforce Manage and Merchandise a B2C Commerce Cloud Store - Extended exam blueprint is organized into 5 domains. The first three are:
- Shopper Experience — 20% of the exam
- Analysis and Optimization — 10% of the exam
- Shop Organization — 25% of the exam
For the complete domain-by-domain breakdown, scroll up to the full exam topics outline above and use it to plan how you distribute your study time.
Salesforce Manage and Merchandise a B2C Commerce Cloud Store - Extended Sample Questions:
Question 1
A client that sells sport shows wants to allow its customers to filer products based on the intended activity (such as tennis, jogging, basketball, etc.) but this particular information is not present in the current catalog.
Which two actions does a developer need to perform in a B2C Commerce instance to allow this two happen?
A. Create a new Product custom attribute AND add a new viewtype in the storefront catalog settings
B. Create a new Product custom attribute AND add a new Search Refinement Definition for the desired categories.
C. Create a new ProductRefinement custom attribute AND add a new Search Refinement Definition for the desired categories.
Question 2
A merchant has a content slot on a page that currently displays products based on the top Sellers for the current week.
They wish to change this functionality and, instead, have the slot render a specific content asset so that the content experience is more personalized to the visitors.
Which two actions are necessary to make this change?
Choose 2 answers
A. Delete the existing content slot and create a new one.
B. Change the content type for the slot configuration
C. Change the rendering template in the slot configuration
D. Change the default setting in the slot configuration
Question 3
A developer has custom debug statements in a script, but the messages are not showing up in the Storefront Toolkit Request Log.
Which step needs to be completed to get the messages to appear in the Request Log?
A. In Global preferences, check the box for Enable custom logging in Request Log.
B. In Site Preferences, check the box for Enable custom Logging in Request Log
C. In custom Log Settings, activate the loggin category at DEBUG level.
D. In Custom Log Settings, check the DEBUG box for Select Log Levels Written to Files.
Question 4
A developer has a requirement to display a banner in two different category pages.
Which snippet of code should the developer add to a template to allow the merchant to configure each independently?
A)
B)
C)
A. Option C
B. Option B
C. Option A
Question 5
A Digital Developer is working in a sandbox on a site named test-site using the domain test.demandware.net. The Developer needs to compile a url to make an Open Commerce API (OCAPI) request that returns product information.
By default, which URL format is a proper Open Commerce API for Sandbox?
A. https://www.test.com/s/test-site/sfc/shop/products/M1355?client_id=aaa...
B. https://www.test.com/dw/shop/v18_3/products/M1355?client_id=aaa...
C. https://test.demandware.net/s/test-site/dw/shop/v18_3/products/M1355?client_id=aaa...
D. https://test.demandware.com/dw/shop/products/M1355?client_id=aaa...
Solutions:
| Question 1 Answer: B | Question 2 Answer: B,C | Question 3 Answer: D | Question 4 Answer: B | Question 5 Answer: C |
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