PDF Version DemoCertification exams change, and Getcertkey keeps pace: the CIS-EM practice question set is reviewed continuously and updated free of charge for 365 days. Your ServiceNow Certified Implementation Specialist-Event Management preparation stays aligned with the current exam throughout 2026 and beyond.
ServiceNow CIS-EM Exam Overview:
| Certification Vendor: | ServiceNow |
|---|---|
| Exam Name: | ServiceNow Certified Implementation Specialist - Event Management Exam |
| Exam Number: | CIS-EM |
| Exam Duration: | 60 minutes |
| Real Exam Qty: | 30 |
| Exam Format: | Multiple Select (multiple answers), Multiple Choice (single answer) |
| Exam Price: | $150 USD |
| Passing Score: | 70% |
| Related Certifications: | Certified Implementation Specialist - ITOM |
| Certificate Validity Period: | 2 years |
| Available Languages: | English |
| Recommended Training: | Event Management Fundamentals |
| Exam Registration: | ServiceNow Webassessor |
| Sample Questions: |  |
| Exam Way: | Online proctored or onsite at Pearson VUE test centers |
| Pre Condition: | Recommended: 6 months experience with ServiceNow, participation in ITOM/Event Management projects; Event Management Fundamentals training |
| Official Syllabus URL: | https://learning.servicenow.com/lxp/en/credentials/certified-implementation-specialist-event-management-mainline |
ServiceNow CIS-EM Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Event Management Overview | 13% | - IT Operations Management (ITOM) solution - Key features and capabilities - Customer challenges and business value - User interfaces: Operator Workspace, Alert Intelligence, Dependency Maps - Common Service Data Model |
| Architecture and Discovery | 10% | - Monitoring process and data flow - Discovery and MID Server components - Event Management architecture - CMDB integration and dependency mapping |
| Event Configuration and Processing | 27% | - Connectors: preconfigured, custom, push/pull methods - Event rules, filters, thresholds, and field mapping - Scripting: Regex, JavaScript, PowerShell - CI binding and identification - Event lifecycle and processing flow - Inbound actions and event management jobs |
| Administration and Optimization | 10% | - Security and access control - Performance tuning and noise reduction - Best practices and operational efficiency - Maintenance and troubleshooting |
| Event Sources and Integration | 10% | - Third-party integration best practices - Supported event sources and protocols - Metric connectors and data collection - Monitoring tool integration |
| Alerts and Correlation | 30% | - Alert Intelligence and Service Operations Workspace features - Priority calculation, scoring, and groups - Alert definition and attributes - Alert processing and management rules - Incident creation and integration - Impact profiles, impact trees, and service impact analysis - Alert grouping and correlation strategies |
Common Questions About the ServiceNow CIS-EM Exam
What is the ServiceNow Certified Implementation Specialist-Event Management exam all about?
The CIS-EM exam is the official ServiceNow exam behind the Certified Implementation Specialist - Event Management certification, validating the skills measured by the ServiceNow Certified Implementation Specialist-Event Management credential. It sits at the Specialist level of the ServiceNow certification program. It also connects to Certified Implementation Specialist - ITOM, so the knowledge you build here carries over to those tracks as well.
How many questions are on the CIS-EM exam, and how much time do I get?
The CIS-EM exam contains 30 questions to be completed within 60 minutes. Before exam day, divide the available time by the question count to work out a comfortable per-question pace, and mark any item that eats into it so you can return later instead of getting stuck. Timed sessions in the Getcertkey test engines make that pacing automatic — run at least two full-length mock exams under the clock so time pressure never becomes the reason you drop points.
What score do I need to pass the CIS-EM exam, and what does it cost?
The passing score for the CIS-EM exam is 70%, and the official registration fee is $150 USD. Retakes are not discounted — every new attempt means paying the full fee again — so it pays to measure yourself before you book. Work through the 118 practice questions on Getcertkey, sit a timed practice test, and schedule your exam only when your scores are consistently comfortable. That simple habit is the cheapest exam strategy there is.
Are there any prerequisites for the CIS-EM exam?
Recommended: 6 months experience with ServiceNow, participation in ITOM/Event Management projects; Event Management Fundamentals training Requirements can change when ServiceNow revises its certification program, so confirm the current eligibility rules on the official exam page before you register.
How do I register for the CIS-EM exam?
You can book the ServiceNow Certified Implementation Specialist-Event Management exam through the official registration channels below:
As for delivery, the exam is offered in the following format: Online proctored or onsite at Pearson VUE test centers. Choose the option that suits you best when you book your seat.
What official training is recommended for the CIS-EM exam?
ServiceNow recommends the following training resources for the ServiceNow Certified Implementation Specialist-Event Management exam:
Official courses build the foundation; the 118 practice questions from Getcertkey then show you how that knowledge is examined, so the two work best together.
Can I try the CIS-EM practice questions before I buy?
Yes. Getcertkey provides a free CIS-EM PDF demo so you can review the question style and answer quality before purchasing. Every purchase also includes 365 days of free updates — if ServiceNow revises the exam during that period, the updated material reaches you at no cost. Once the free-update year ends, you can extend your update service at a 50% discount.
What if I fail the CIS-EM exam, and how is my order delivered?
Every ServiceNow Certified Implementation Specialist-Event Management purchase on Getcertkey is covered by a 100% money-back guarantee with clear conditions: if you take the corresponding exam within 60 days of your purchase and do not pass, you can claim a full refund by submitting a scanned copy of your exam enrollment slip and your official score report as a PDF within two days of the exam date; claims are processed within seven days of submission. The guarantee does not apply to exams taken within three days of purchase, to material that was downloaded but never used in an exam attempt, or to free products and expired orders, and the candidate name must match the payer name. If you would rather not take a refund, you can instead exchange your purchase for two free exam preparation products of equal value and keep the update service on your original product.
Delivery is instant: your download is sent to your email within one minute of payment, with no limit on how many computers you may install the material on. If nothing arrives within two hours, check your spam folder and contact customer service for help.
What topics are covered in the CIS-EM exam?
The ServiceNow Certified Implementation Specialist-Event Management exam blueprint is organized into 6 domains. The first three are:
- Alerts and Correlation — 30% of the exam
- Event Configuration and Processing — 27% of the exam
- Architecture and Discovery — 10% of the exam
For the complete domain-by-domain breakdown, scroll up to the full exam topics outline above and use it to plan how you distribute your study time.
ServiceNow Certified Implementation Specialist-Event Management Sample Questions:
Question 1
What are the possible actions available in alert management?
Choose 3 answers
A. Launch applications
B. Create a service catalog request
C. Execute remediation workflows
D. Execute remediation subflows
E. Evaluate business rule
Question 2
Agent Client Collector is built on what framework that enables you to adopt and extend monitoring checks from the community?
A. Nagios
B. SolarWinds
C. Icinga
D. Sensu
E. Zabbix
Question 3
The additional information field is a JSON string that gives more information about an event. An example of a supported JSON string is:
A. {"CPU":"100","Status":3}
B. {"CPU":100}
C. {"CPU":"100"}
D. {"CPU":100,'Status":3}
Question 4
What missing attribute would cause an event to have a state of Error?
A. Source
B. Classification
C. Node
D. Severity
E. Metric Name
Question 5
If events are not matching to alerts as you would like, what field should be changed?
A. Message Key
B. Node
C. Resource
D. Metric Name
Solutions:
| Question 1 Answer: A,C,D,E | Question 2 Answer: D | Question 3 Answer: A | Question 4 Answer: D | Question 5 Answer: D |
984 Customer Reviews
Quality and ValueGetCertKey Practice Exams are written to the highest standards of technical accuracy, using only certified subject matter experts and published authors for development - no all study materials.
Tested and ApprovedWe are committed to the process of vendor and third party approvals. We believe professionals and executives alike deserve the confidence of quality coverage these authorizations provide.
Easy to PassIf you prepare for the exams using our GetCertKey testing engine, It is easy to succeed for all certifications in the first attempt. You don't have to deal with all dumps or any free torrent / rapidshare all stuff.
Try Before BuyGetCertKey offers free demo of each product. You can check out the interface, question quality and usability of our practice exams before you decide to buy.