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ServiceNow CIS-RC Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| GRC Overview | 10% | - Integrated Risk Management Overview
|
| Implementation Planning | 5% | - Project Planning
|
| Risk Management Implementation | 15% | - Risk Framework
|
| Risk Assessment Approaches | 15% | - Risk Assessment
|
| Entity Scoping | 25% | - Entity Framework
|
| Audit Management Implementation | 5% | - Audit Processes
|
| Policy and Compliance Implementation | 25% | - Policy Management
|
ServiceNow Certified Implementation Specialist - Risk and Compliance Sample Questions:
1. Entity scoping is used for what?
A) Scope out the different users and roles that have access to the platform
B) Create and assign controls to the correct users
C) Create, assign, and manage controls and risks across an enterprise
D) Make sure that all of your Entities have the right visibility
2. The SOX content pack includes a series of policies, control, risks. How are all of these components linked together?
A) Batch import
B) Mapping File
C) Manually
D) Automatically
3. What type of customers may you encounter? (Choose three.)
A) Organization with little to nothing in place already (implementing one or more core ServiceNow GRC applications)
B) Organization undergoing a full GRC transformation (implementing all three core ServiceNow GRC applications at once or in a phased approach)
C) Organization implementing ServiceNow GRC to help ease their Help Desk organization (using other tools to manage other processes)
D) Organization recently acquired and had some bad audit findings (using ServiceNow GRC to help restart their process)
E) Organization implementing ServiceNow GRC to help ease their Customer Service organization (using other tools to manage other processes)
4. There is a direct relationship between Entity Class and Entity Type when:
A) They have the same Entity Types
B) They have the same Entities
C) They leverage the same reporting
D) There is no direct relationship
5. Which of the following extends from items?
A) Policy
B) Citation
C) Controls
D) Issue
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: D | Question # 3 Answer: A,D,E | Question # 4 Answer: A | Question # 5 Answer: A |


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