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Apple Certification SUP-2026

SUP-2026

Exam Code: SUP-2026

Exam Name: Apple Device Support

Updated: Aug 02, 2026

Q&A Number: 306 Q&As

SUP-2026 Free Demo download

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Apple SUP-2026 Exam Syllabus Topics:

SectionObjectives
Privacy and Security- Security features
  • 1. Privacy controls and security settings
    • 2. Passcodes, Touch ID, and Face ID
      • 3. FileVault, Activation Lock, and Find My
        Device Setup and Configuration- Initial device setup
        • 1. Apple Account and iCloud configuration
          • 2. Set up iPhone, iPad, and Mac
            • 3. Data migration and backup
              Device Management- Management technologies
              • 1. Mobile Device Management (MDM)
                • 2. Configuration profiles and enrollment
                  • 3. Managed Apple Accounts
                    Networking and Sharing- Network connectivity
                    • 1. Wi-Fi configuration and troubleshooting
                      • 2. Bluetooth connectivity
                        • 3. AirDrop, AirPlay, and Continuity
                          Diagnostics and Troubleshooting- Support procedures
                          • 1. Use Apple diagnostic and support tools
                            • 2. Recovery and reinstall procedures
                              • 3. Troubleshoot hardware and software issues

                                Apple Device Support Sample Questions:

                                1. Which App Store app should you use to reset your Apple ID password when you use a friend's or family member's iPhone or iPad?

                                A) Apple Support
                                B) Apple Reset
                                C) Apple ID Support
                                D) Apple ID Manager


                                2. Which macOS feature allows you to use your iPhone as a webcam?

                                A) Quick Look
                                B) Focus
                                C) Continuity Camera
                                D) Stage Manager


                                3. How do you start up into fallback recoveryOS on a Mac with Apple silicon?

                                A) From a shutdown state, press and hold the power button.
                                B) From a shutdown state, press and release the power button.
                                C) From a shutdown state, double-press and hold the power button.
                                D) Start up in recoveryOS, then hold Shift while selecting the startup volume.


                                4. How should you view live log messages using Console on your Mac?

                                A) Select Log Reports in the sidebar, click the log message, and choose View > Expand Selected Row.
                                B) Select system.log in the sidebar, click the log message, and choose View > Expand Selected Row.
                                C) Select Mac in the sidebar, then click Start Streaming.
                                D) Select Mac in the sidebar, then click info from the toolbar.


                                5. Which Apple program should you join if you're in charge of testing your organization's infrastructure and its ability to work with the Apple software before public release?

                                A) Apple Seed for IT
                                B) Apple Developer Enterprise Program
                                C) Design for IT
                                D) Apple Developer Program


                                Solutions:

                                Question # 1
                                Answer: A
                                Question # 2
                                Answer: C
                                Question # 3
                                Answer: C
                                Question # 4
                                Answer: C
                                Question # 5
                                Answer: A

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