PDF Version DemoWalking into the 000-010 exam unprepared for its pace is a risk you do not need to take. The Getcertkey test engines recreate the pressure of the IBM Fundamentals of Applying Tivoli Service Mgmt Solution 2008 testing environment, so when exam day arrives in 2026, it feels like just another practice session.
IBM 000-010 Exam Overview:
| Certification Vendor: | IBM |
|---|---|
| Exam Name: | IBM Fundamentals of Applying Tivoli Service Management Solution 2008 |
| Exam Number: | 000-010 |
| Certificate Validity Period: | Varies / typically does not expire (legacy IBM certification) |
| Related Certifications: | IBM Tivoli Service Management |
| Exam Format: | Multiple choice, Single answer |
| Real Exam Qty: | 40-60 |
| Exam Duration: | 60-90 |
| Available Languages: | English |
| Passing Score: | 60-70% |
| Sample Questions: |  |
| Exam Way: | Proctored exam (historically Pearson VUE or IBM testing centers, depending on region and period) |
| Pre Condition: | No formal prerequisites; basic IT service management knowledge recommended |
IBM 000-010 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Tivoli Service Management Fundamentals | - IT service management concepts and ITIL alignment - Overview of Tivoli Service Management portfolio |
| Topic 2: Architecture and Components | - Core components and integrations - Tivoli framework architecture overview |
| Topic 3: Implementation and Configuration | - Basic configuration and setup practices - Deployment models and environments |
| Topic 4: Operations and Best Practices | - Service lifecycle management processes - Monitoring, reporting, and optimization |
000-010 Exam FAQs for 2026 Candidates
Which certification does the 000-010 exam lead to?
The 000-010 exam is the official IBM exam behind the IBM certifications I certification, validating the skills measured by the IBM Fundamentals of Applying Tivoli Service Mgmt Solution 2008 credential. It sits at the Associate level of the IBM certification program. It also connects to IBM Tivoli Service Management, so the knowledge you build here carries over to those tracks as well.
How many questions are on the 000-010 exam, and how much time do I get?
The 000-010 exam contains 40-60 questions to be completed within 60-90. Before exam day, divide the available time by the question count to work out a comfortable per-question pace, and mark any item that eats into it so you can return later instead of getting stuck. Timed sessions in the Getcertkey test engines make that pacing automatic — run at least two full-length mock exams under the clock so time pressure never becomes the reason you drop points.
Are there any prerequisites for the 000-010 exam?
No formal prerequisites; basic IT service management knowledge recommended Requirements can change when IBM revises its certification program, so confirm the current eligibility rules on the official exam page before you register.
Can I try the 000-010 practice questions before I buy?
Yes. Getcertkey provides a free 000-010 PDF demo so you can review the question style and answer quality before purchasing. Every purchase also includes 365 days of free updates — if IBM revises the exam during that period, the updated material reaches you at no cost. Once the free-update year ends, you can extend your update service at a 50% discount.
What if I fail the 000-010 exam, and how is my order delivered?
Every IBM Fundamentals of Applying Tivoli Service Mgmt Solution 2008 purchase on Getcertkey is covered by a 100% money-back guarantee with clear conditions: if you take the corresponding exam within 60 days of your purchase and do not pass, you can claim a full refund by submitting a scanned copy of your exam enrollment slip and your official score report as a PDF within two days of the exam date; claims are processed within seven days of submission. The guarantee does not apply to exams taken within three days of purchase, to material that was downloaded but never used in an exam attempt, or to free products and expired orders, and the candidate name must match the payer name. If you would rather not take a refund, you can instead exchange your purchase for two free exam preparation products of equal value and keep the update service on your original product.
Delivery is instant: your download is sent to your email within one minute of payment, with no limit on how many computers you may install the material on. If nothing arrives within two hours, check your spam folder and contact customer service for help.
What topics are covered in the 000-010 exam?
The IBM Fundamentals of Applying Tivoli Service Mgmt Solution 2008 exam blueprint is organized into 4 domains. The first three are:
- Operations and Best Practices
- Implementation and Configuration
- Tivoli Service Management Fundamentals
For the complete domain-by-domain breakdown, scroll up to the full exam topics outline above and use it to plan how you distribute your study time.
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