PDF Version DemoBooking the 132-S-911 exam is an investment, and a failed attempt means paying the registration fee all over again. With 199 practice questions from Getcertkey, you walk into the Avaya Specialist IP Telephony Implement and Support Elective exam knowing exactly where you stand.
Avaya 132-S-911 Exam Overview:
| Certification Vendor: | Avaya |
|---|---|
| Exam Name: | Specialist IP Telephony Implement and Support Elective Exam |
| Exam Number: | 132-S-911 (also known as 132-S-911.2 / 132-S-911.3) |
| Certificate Validity Period: | 2 years |
| Exam Price: | $65 USD |
| Exam Format: | Multiple Choice, Scenario-Based Questions |
| Passing Score: | Not publicly disclosed by Avaya |
| Exam Duration: | 90 minutes |
| Related Certifications: | Avaya Certified Implementation Specialist Avaya Certified Support Specialist |
| Real Exam Qty: | 60–75 |
| Available Languages: | English |
| Recommended Training: | Avaya IP Telephony Implementation & Support Course |
| Exam Registration: | Avaya Learning & Certification |
| Sample Questions: |  |
| Exam Way: | Proctored online or onsite at authorized testing centers; **Exam is retired** |
| Pre Condition: | No official mandatory prerequisites; recommended experience with Avaya IP Telephony systems |
| Official Syllabus URL: | https://www.avaya.com/en/support/certification/ |
Avaya 132-S-911 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: System Architecture & Components | 20% | - Avaya Communication Manager - IP Endpoints & Phones - Media Gateways (G250, G350, G450, G650) - Licensing & Software Structure |
| Topic 2: Features & Services Implementation | 15% | - SIP Trunking & SES Integration - Voice Mail & Messaging Integration - Call Routing & Dial Plans - Advanced Call Features |
| Topic 3: Installation & Initial Configuration | 25% | - Server and Gateway Installation - Basic Call Processing Setup - Firmware and Software Updates - Network Integration & IP Connectivity |
| Topic 4: System Administration & Maintenance | 25% | - Security Configuration - Performance Monitoring - System Backup & Restore - User and Station Administration |
| Topic 5: Troubleshooting & Problem Resolution | 15% | - Gateway & Trunk Troubleshooting - Endpoint Registration Problems - Call Quality & Media Issues - System Log Analysis |
Avaya Specialist IP Telephony Implement and Support Elective Exam FAQ: What Candidates Ask Most
What is the Avaya 132-S-911 exam?
The 132-S-911 exam is the official Avaya exam behind the Avaya Certified Support Specialist (ACSS), Avaya Implementation Professional Specialist (AIPS) certification, validating the skills measured by the Avaya Specialist IP Telephony Implement and Support Elective credential. It sits at the Specialist level of the Avaya certification program. It also connects to Avaya Certified Implementation Specialist, Avaya Certified Support Specialist, so the knowledge you build here carries over to those tracks as well.
How many questions are on the 132-S-911 exam, and how much time do I get?
The 132-S-911 exam contains 60–75 questions to be completed within 90 minutes. Before exam day, divide the available time by the question count to work out a comfortable per-question pace, and mark any item that eats into it so you can return later instead of getting stuck. Timed sessions in the Getcertkey test engines make that pacing automatic — run at least two full-length mock exams under the clock so time pressure never becomes the reason you drop points.
What score do I need to pass the 132-S-911 exam, and what does it cost?
The passing score for the 132-S-911 exam is Not publicly disclosed by Avaya, and the official registration fee is $65 USD. Retakes are not discounted — every new attempt means paying the full fee again — so it pays to measure yourself before you book. Work through the 199 practice questions on Getcertkey, sit a timed practice test, and schedule your exam only when your scores are consistently comfortable. That simple habit is the cheapest exam strategy there is.
Are there any prerequisites for the 132-S-911 exam?
No official mandatory prerequisites; recommended experience with Avaya IP Telephony systems Requirements can change when Avaya revises its certification program, so confirm the current eligibility rules on the official exam page before you register.
How do I register for the 132-S-911 exam?
You can book the Avaya Specialist IP Telephony Implement and Support Elective exam through the official registration channels below:
As for delivery, the exam is offered in the following format: Proctored online or onsite at authorized testing centers; **Exam is retired**. Choose the option that suits you best when you book your seat.
What official training is recommended for the 132-S-911 exam?
Avaya recommends the following training resources for the Avaya Specialist IP Telephony Implement and Support Elective exam:
Official courses build the foundation; the 199 practice questions from Getcertkey then show you how that knowledge is examined, so the two work best together.
Can I try the 132-S-911 practice questions before I buy?
Yes. Getcertkey provides a free 132-S-911 PDF demo so you can review the question style and answer quality before purchasing. Every purchase also includes 365 days of free updates — if Avaya revises the exam during that period, the updated material reaches you at no cost. Once the free-update year ends, you can extend your update service at a 50% discount.
What if I fail the 132-S-911 exam, and how is my order delivered?
Every Avaya Specialist IP Telephony Implement and Support Elective purchase on Getcertkey is covered by a 100% money-back guarantee with clear conditions: if you take the corresponding exam within 60 days of your purchase and do not pass, you can claim a full refund by submitting a scanned copy of your exam enrollment slip and your official score report as a PDF within two days of the exam date; claims are processed within seven days of submission. The guarantee does not apply to exams taken within three days of purchase, to material that was downloaded but never used in an exam attempt, or to free products and expired orders, and the candidate name must match the payer name. If you would rather not take a refund, you can instead exchange your purchase for two free exam preparation products of equal value and keep the update service on your original product.
Delivery is instant: your download is sent to your email within one minute of payment, with no limit on how many computers you may install the material on. If nothing arrives within two hours, check your spam folder and contact customer service for help.
What topics are covered in the 132-S-911 exam?
The Avaya Specialist IP Telephony Implement and Support Elective exam blueprint is organized into 5 domains. The first three are:
- Troubleshooting & Problem Resolution — 15% of the exam
- System Architecture & Components — 20% of the exam
- System Administration & Maintenance — 25% of the exam
For the complete domain-by-domain breakdown, scroll up to the full exam topics outline above and use it to plan how you distribute your study time.
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