Avaya-Certification 3302

Short on study time for the Avaya Contact Center Control Manager Implementation and Maintenance exam? Getcertkey condenses your preparation into 70 focused practice questions for the 3302 exam, so even a packed schedule leaves room for steady, measurable progress.

Avaya 3302 Exam Overview:

Certification Vendor:	Avaya
Exam Name:	Avaya Contact Center Control Manager Implementation and Maintenance Exam
Exam Number:	3302
Available Languages:	English
Recommended Training:	Avaya Learning and Certification Portal
Exam Registration:	Avaya Education Services
Sample Questions:
Official Syllabus URL:	https://www.avaya.com

Avaya 3302 Exam Syllabus Topics:

Common Questions About the Avaya 3302 Exam

What is the Avaya Contact Center Control Manager Implementation and Maintenance exam all about?

The 3302 exam is the official Avaya exam behind the Avaya Contact Center Control Manager Implementation and Maintenance certification, validating the skills measured by the Avaya Contact Center Control Manager Implementation and Maintenance credential.

How do I register for the 3302 exam?

You can book the Avaya Contact Center Control Manager Implementation and Maintenance exam through the official registration channels below:

• Avaya Education Services

What official training is recommended for the 3302 exam?

Avaya recommends the following training resources for the Avaya Contact Center Control Manager Implementation and Maintenance exam:

• Avaya Learning and Certification Portal

Official courses build the foundation; the 70 practice questions from Getcertkey then show you how that knowledge is examined, so the two work best together.

Can I try the 3302 practice questions before I buy?

Yes. Getcertkey provides a free 3302 PDF demo so you can review the question style and answer quality before purchasing. Every purchase also includes 365 days of free updates — if Avaya revises the exam during that period, the updated material reaches you at no cost. Once the free-update year ends, you can extend your update service at a 50% discount.

What if I fail the 3302 exam, and how is my order delivered?

Every Avaya Contact Center Control Manager Implementation and Maintenance purchase on Getcertkey is covered by a 100% money-back guarantee with clear conditions: if you take the corresponding exam within 60 days of your purchase and do not pass, you can claim a full refund by submitting a scanned copy of your exam enrollment slip and your official score report as a PDF within two days of the exam date; claims are processed within seven days of submission. The guarantee does not apply to exams taken within three days of purchase, to material that was downloaded but never used in an exam attempt, or to free products and expired orders, and the candidate name must match the payer name. If you would rather not take a refund, you can instead exchange your purchase for two free exam preparation products of equal value and keep the update service on your original product.

Delivery is instant: your download is sent to your email within one minute of payment, with no limit on how many computers you may install the material on. If nothing arrives within two hours, check your spam folder and contact customer service for help.

What topics are covered in the 3302 exam?

The Avaya Contact Center Control Manager Implementation and Maintenance exam blueprint is organized into 5 domains. The first three are:

• Maintenance and Troubleshooting
• Security and Compliance
• Installation and Deployment

For the complete domain-by-domain breakdown, scroll up to the full exam topics outline above and use it to plan how you distribute your study time.

Avaya Contact Center Control Manager Implementation and Maintenance Sample Questions:

Question 1

Which Communication Manager (CM) ports must be enabled for Avaya Contact Center Control Manager (ACCCM) to connect with CM?

A. 5022 or 5023
B. 5060 or 5061
C. 4022 or 4023
D. 65534 or 65535

Question 2

What must be configured in Avaya Contact Center Control Manager (ACCCM) before you can synchronize the ACCCM with the Communication Manager (CM)?

A. ACCCM Supervisor, Administrator and users
B. ACCCM Location(s), CM and the Organization Chart
C. Dial Plan Range
D. Active Directory Logins

Question 3

A customer has deployed Avaya Contact Center Control Manager (ACCCM) with Visual Phone capabilities. The administrator is trying to access the Visual Phone application to manage user's extension. However when the administrator launches the edit extension page, the View Visual Phone button does not appear. Which statement describes how to resolve the customer's problem?

A. The administrator must first find the user in the Userstab to access the Visual Phone button.
B. The administrator must have access to the Standalone Application for the Visual PhoneinACCCMto see the View Visual Phone button.
C. The View Visual Phone buttonis located in the Visual Phonetab of the ACCCM administrator window.
D. Theadministrator musthaveVisual Phone permissions in ACCCMto see the View Visual Phonebutton.

Question 4

You are configuring an Avaya Contact Center Control Manager (ACCCM) solution for a customer. One of the first components to be provisioned is the Location. In general, which three elements are configured to a Location? (Choose three.)

A. Products
B. Administrators
C. ACCCM Dial plans
D. Organization Hierarchy sites
E. OrganizationHierarchy teams

Question 5

A customer has deployed Avaya Contact Center Control Manager (ACCCM) with an Avaya Communication Manager (CM) solution. They would like to give their users the ability to change the button assignments on that desk telephones directly from their Web browser.
Which application matches the key capabilities that the customer requires?

A. Interactive Voice Response (IVR) Self-Service
B. Call Flow Management
C. Visual Phone
D. CM Extensions Management

Solutions: