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CompTIA A+ 220-1202

220-1202

Exam Code: 220-1202

Exam Name: CompTIA A+ Certification Exam: Core 2

Updated: Jul 28, 2026

Q&A Number: 444 Q&As

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CompTIA 220-1202 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Software Troubleshooting23%- Application and security troubleshooting
  • 1. Security-related issues and fixes
    • 2. Installation and compatibility problems
      • 3. Application crashes and errors
        - Operating system issues
        • 1. System crashes and performance issues
          • 2. Update and driver failures
            • 3. Boot errors and startup problems
              - Mobile device troubleshooting
              • 1. Performance and battery problems
                • 2. Connectivity and synchronization issues
                  • 3. App and OS update failures
                    Topic 2: Security28%- Network and application security
                    • 1. Firewalls and security appliances
                      • 2. Encryption technologies
                        • 3. Wireless security protocols
                          - Threats and mitigation
                          • 1. Social engineering prevention
                            • 2. Data protection and disposal
                              • 3. Malware types and removal
                                - Security fundamentals
                                • 1. Zero Trust concepts
                                  • 2. Authentication and authorization
                                    • 3. Permissions and access control
                                      Topic 3: Operational Procedures21%- Safety and compliance
                                      • 1. Workplace safety procedures
                                        • 2. Privacy and regulatory compliance
                                          • 3. Environmental controls
                                            - Communication and professionalism
                                            • 1. Customer service techniques
                                              • 2. Incident reporting
                                                • 3. SLA management
                                                  - IT service management
                                                  • 1. Backup and recovery processes
                                                    • 2. Documentation and change management
                                                      • 3. Disaster recovery planning
                                                        Topic 4: Operating Systems28%- Windows installation, configuration, and management
                                                        • 1. Command-line tools and scripting
                                                          • 2. Device drivers and system updates
                                                            • 3. Windows 10/11 features and settings
                                                              • 4. File systems, partitions, and storage management
                                                                - Mobile operating systems
                                                                • 1. Mobile device management
                                                                  • 2. Android and iOS configuration
                                                                    • 3. App installation and security settings
                                                                      - macOS, Linux, and Chrome OS basics
                                                                      • 1. Installation and navigation
                                                                        • 2. Command-line operations
                                                                          • 3. System configuration and maintenance

                                                                            CompTIA A+ Certification Exam: Core 2 Sample Questions:

                                                                            1. Which of the following is typically associated with a Linux filesystem?

                                                                            A) XFS
                                                                            B) NTFS
                                                                            C) FAT32
                                                                            D) APFS


                                                                            2. A user is experiencing issues with outdated images while browsing websites. Which of the following settings should a technician use to correct this issue?

                                                                            A) Ease of Access
                                                                            B) Administrative Tools
                                                                            C) Internet Options
                                                                            D) Windows Defender Firewall


                                                                            3. A technician is troubleshooting the reason that an application is down. The technician verifies that a service that was running has unexpectedly stopped. The technician tries to manually start the service, but it fails to start. Which of the following is the cause of this issue?

                                                                            A) The service account needs administrative rights
                                                                            B) The service is set to automatically start
                                                                            C) The service should be set to run under the system account
                                                                            D) The service account is locked out


                                                                            4. A technician is unable to upgrade a desktop computer from Windows 10 to Windows 11. Which of the following is most likely preventing the upgrade?

                                                                            A) Low refresh rate
                                                                            B) Missing TPM module
                                                                            C) Slow HDD spindle speed
                                                                            D) High RAM latency


                                                                            5. Which of the following commands lists running processes in Linux?

                                                                            A) apt-get
                                                                            B) top
                                                                            C) ls
                                                                            D) cat


                                                                            Solutions:

                                                                            Question # 1
                                                                            Answer: A
                                                                            Question # 2
                                                                            Answer: C
                                                                            Question # 3
                                                                            Answer: D
                                                                            Question # 4
                                                                            Answer: B
                                                                            Question # 5
                                                                            Answer: B

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