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CompTIA JK0-802 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Networking | - Wireless networking and configuration - Basic network troubleshooting - Network types and protocols |
| Topic 2: Operating Systems | - Windows operating system features and tools - Command-line tools and utilities - System configuration and maintenance |
| Topic 3: Hardware and Devices | - Printers and imaging devices - Mobile devices and accessories - PC components and peripherals |
| Topic 4: Troubleshooting and Problem Resolution | - Hardware troubleshooting methodology - Software troubleshooting techniques - Common system and device issues |
| Topic 5: Operational Procedures | - Documentation and change management - Safety procedures and environmental controls - Professionalism and communication |
CompTIA A+ Certification Exam (JK0-802) Sample Questions:
1. A customer states their laptop screen is very dim. In order to avoid going to the client site, which of the following is the FIRST action the customer should perform?
A) Increase the resolution
B) Go to the Power Options in Control Panel
C) Reboot the laptop
D) Use function keys
2. A computer's first boot device is set to CD-ROM drive, but there is no bootable disk inserted in the CD-ROM. Which of the following will occur?
A) The system will attempt to boot from the next device listed in the boot options of the BIOS.
B) The system will hang and the "Non-bootable device found" error message will appear on the screen.
C) The system will hang and the "Operating System missing" error message will appear on the screen.
D) The system will restart until a bootable media is inserted in the CD-ROM drive.
3. Which of the following security threats involve shoulder surfing and phone phishing?
A) Man-in-the-Middle
B) Trojan virus
C) Social engineering
D) Spyware
4. Which of the following is the BEST tool to verify the cable is plugged into the correct port on the patch panel?
A) Punch down
B) Cable tester
C) Toner probe
D) Cable certifier
5. What is a possible reason for the symptom: power supply fan and case fans spin, but no power to other devices?
A) Improper connectivity
B) Failed hard drive
C) Drive not recognized
D) Failed RAM
Solutions:
| Question # 1 Answer: D | Question # 2 Answer: A | Question # 3 Answer: C | Question # 4 Answer: C | Question # 5 Answer: A |


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