To get more information visit:
- Cisco self-paced e-learning
- Official Cisco training - Implementing Cisco Collaboration Applications (CLICA)
- Cisco Private Group Training
- Cisco instructor-led training
- Cisco Digital library access
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Cisco Implementing Cisco Collaboration Applications Sample Questions:
Question #1
Refer to the exhibit. Which two steps resolve the "Users with Duplicate User IDs" message?
(Choose two.)
A. Unassign a user from one of the clusters when the same user is assigned to two different clusters.
B. Delete the user ID for the duplicate user ID.
C. Rename the User ID value for one user if different users on different clusters have the same User ID assigned.
D. Assign the duplicate user to the secondary Cisco IM and Presence node.
E. Rename the directory URI value for one of the users to ensure that there is no duplication.
Question #2
An engineer configures persistent chat in Cisco UCM IM and Presence by using the official documentation. Persistent chat is enabled, and the external database is configured correctly.
However, the Cisco XCP Text Conference Manager service fails to start, even after a restart of the service. Which action resolves the issue?
A. On the IM and Presence server, restart the Cisco XCP Router service and the Cisco XCP Text Conference Manager service.
B. For persistent chat, set the Database Connection Heartbeat Interval value to 0.
C. Ensure that the external database is associated with the Text Conference Manager service and that the database is active and reachable.
D. Ensure that the IM and Presence database is active and reachable from the external database server.
Question #3
An engineer is configuring toll fraud prevention on a Cisco Unity Connection system. The Unity Connection system is integrated with two phone systems, each with its own trunk access code.
Which configuration blocks attempts to bypass the restriction table by dialing trunk access codes?
A. Restrict the numbers that can be used for system transfers.
B. Add restriction table patterns to match applicable trunk access codes for both phone system integrations.
C. Set up all restriction tables to block calls to the international operator.
D. Set up restriction tables to block all calls to international numbers.
Question #4
Which action must you take to enable provisioning in the Cisco TelePresence Management Suite?
A. install and activate Cisco TelePResense Management Suite Provisioning Extension on the system.
B. Install the Cisco TelePresence Management Suite Provisioning Extension activation key.
C. Register the Cisco TelePresence Video Provisioning Control Server to the system.
D. Enable the Cisco TelePResence Management Suite Provisioning Extension service feature under services and make sure it is running.
Question #5
A collaboration engineer restored a failed primary node of an active/standby IM and presence subcluster with the server Recovery manager set to defaults. The engineer notices that the user is still assigned to the secondary server. Which action resolves this issue?
A. Modify the DNS SRV records to point back to the primary server
B. Select the Fallback button under Presence Redundancy Group Configuration
C. Restart the services on the primary server
D. Wait for 30 minutes for automatic fallback to occur
Solutions:
| Question #1 Correct Answer: A,C | Question #2 Correct Answer: C | Question #3 Correct Answer: B | Question #4 Correct Answer: D | Question #5 Correct Answer: B |


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