Avaya-Certification 3000-2

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Avaya ACSS Small and Medium Enterprise (SME) Communications Sample Questions:

1. Which two are used for collecting data when using the System Status Application to troubleshoot an issue? (Choose two.)

A) Resource View
B) Selective View
C) Continuous Log
D) Snapshot
E) Development Tracing

2. A customer has an IP500v2 with Embedded Voicemail. They want to configure calls to their main number to ring to a hunt group during the hours of 8 AM to 5 PM and automatically route to an Auto Attendant from 5 PM to 7 AM. What needs to be set up in the IP Office to accomplish this?

A) Time of Day Forwarding
B) Incoming Call Route Fallback Destination
C) Time Profile
D) Forward Hunt Group Calls

3. Which three requirements are collected during the Infrastructure Data Gathering phase?
(Choose three.)

A) Above Physical Layer: Existing Data Network
B) Productivity Requirements
C) Physical Layer: Existing Telecom Infrastructure
D) Line of Business application integration needs
E) Current PBX/Key System Features and Dial Plan

4. A customer has a current IP500 using the default extension range of 201-300 for 100 users. The customer just purchased another company that also has an IP500 with 50 users using the default extension range of 201-250. Both sites are using Line Number 1 for their PRI. Both sites have their own block of DIDs. The company is going to create an SCN between the two sites. Both sites will dial their customers over their local PRI and the SCN will be used only to dial each other internally.

A) Answer Pending

5. What does it mean when the system status light on an IP Office expansion (e.g. ATM16, DS/DT30) module is flashing green?

A) A line/station is in use on the module.
B) There is no communication with the IP Office.
C) The .bin files are not loaded into the module.
D) No lines/stations are in use on the module.

Solutions: