Avaya Aura 3101

Certification exams change, and Getcertkey keeps pace: the 3101 practice question set is reviewed continuously and updated free of charge for 365 days. Your Avaya Aura® Communication Manager and CM Messaging - Embedded Maintenance and Troubleshooting preparation stays aligned with the current exam throughout 2026 and beyond.

Avaya 3101 Exam Overview:

Certification Vendor:	Avaya
Exam Name:	Avaya Aura® Communication Manager and CM Messaging - Embedded Maintenance and Troubleshooting Exam
Exam Number:	3101
Exam Format:	Multiple Choice
Real Exam Qty:	68
Related Certifications:	Avaya Aura® Communication Manager and CM Messaging Implementation Exam (6002) Avaya Aura® Communication Manager Administration Exam (3100)
Sample Questions:
Exam Way:	Onsite proctored or online where available
Pre Condition:	Completion of Avaya Aura® Communication Manager Administration or equivalent experience

Avaya 3101 Exam Syllabus Topics:

3101 Exam FAQs for 2026 Candidates

Which certification does the 3101 exam lead to?

The 3101 exam is the official Avaya exam behind the Avaya Aura certification, validating the skills measured by the Avaya Aura® Communication Manager and CM Messaging - Embedded Maintenance and Troubleshooting credential. It sits at the Intermediate / Support Specialist level of the Avaya certification program. It also connects to Avaya Aura® Communication Manager Administration Exam (3100), Avaya Aura® Communication Manager and CM Messaging Implementation Exam (6002), so the knowledge you build here carries over to those tracks as well.

Are there any prerequisites for the 3101 exam?

Completion of Avaya Aura® Communication Manager Administration or equivalent experience Requirements can change when Avaya revises its certification program, so confirm the current eligibility rules on the official exam page before you register.

Can I try the 3101 practice questions before I buy?

Yes. Getcertkey provides a free 3101 PDF demo so you can review the question style and answer quality before purchasing. Every purchase also includes 365 days of free updates — if Avaya revises the exam during that period, the updated material reaches you at no cost. Once the free-update year ends, you can extend your update service at a 50% discount.

What if I fail the 3101 exam, and how is my order delivered?

Every Avaya Aura® Communication Manager and CM Messaging - Embedded Maintenance and Troubleshooting purchase on Getcertkey is covered by a 100% money-back guarantee with clear conditions: if you take the corresponding exam within 60 days of your purchase and do not pass, you can claim a full refund by submitting a scanned copy of your exam enrollment slip and your official score report as a PDF within two days of the exam date; claims are processed within seven days of submission. The guarantee does not apply to exams taken within three days of purchase, to material that was downloaded but never used in an exam attempt, or to free products and expired orders, and the candidate name must match the payer name. If you would rather not take a refund, you can instead exchange your purchase for two free exam preparation products of equal value and keep the update service on your original product.

Delivery is instant: your download is sent to your email within one minute of payment, with no limit on how many computers you may install the material on. If nothing arrives within two hours, check your spam folder and contact customer service for help.

What topics are covered in the 3101 exam?

The Avaya Aura® Communication Manager and CM Messaging - Embedded Maintenance and Troubleshooting exam blueprint is organized into 2 domains. The first three are:

• Communication Manager Basics
• Operational Knowledge

For the complete domain-by-domain breakdown, scroll up to the full exam topics outline above and use it to plan how you distribute your study time.

Avaya Aura® Communication Manager and CM Messaging - Embedded Maintenance and Troubleshooting Sample Questions:

Question #1
In which failover scenario is the Alternate Gatekeeper List used?

A. H.323 endpoints that have lost connection to the gatekeeper
B. H.248 gateways that have lost connection to the server
C. H.323 endpoints that have lost connection to the IPSI
D. IPSIs that have lost connection to the server

Question #2
The Communication manager trunk group that carries calls to Communication Manager Messaging in H.323 integration should have which option in the Group Type field?

A. SIP
B. H.323
C. ISDN
D. Q.931

Question #3
Avaya Communication Manager uses the International Telephone union's Telecommunication Standardization Sector (ITU-T) Recommendations for Voice over IP (VoIP)
Which two ITU-T protocols suites does Communication Manager use? (Choose two)

A. SIP
B. H.323
C. MP4
D. TCP
E. H.248

Question #4
Avaya communication Manager utilizes several timers that facilitate gateway and endpoint
recovery when either is disconnected from their respective resources.
Which types of link recovery does Communication Manager Support?

A. H.323 link loss recovery
B. Both H.248 and H.323 link loss recovery either
C. Neither H.248 nor H.323 link loss recovery
D. H.248 link loss recovery

Question #5
In Which three places can you look up the branch gateway firmware version? (Choose three)

A. System Management Interface (SMI)
B. System Access Terminal (SAT)
C. Gateway command line
D. GUI Device Manager
E. Linux command line

Solutions: