The Avaya Aura® Core Components Support exam has a reputation for breadth, and many candidates underestimate how much ground it covers. Getcertkey closes those gaps with 95 practice questions that reflect the style and difficulty you can expect in 2026.
Avaya 72200X Exam Overview:
| Certification Vendor: | Avaya |
|---|---|
| Exam Name: | Avaya Aura® Core Components Support Exam |
| Exam Number: | 72200X |
| Exam Price: | $125 USD |
| Exam Format: | Scenario-based, Multiple choice, Drag and drop, Multiple response |
| Related Certifications: | Avaya Aura Core Components Implement (ACIS 71200X) |
| Exam Duration: | 90-105 |
| Passing Score: | 70% or 700/1000 |
| Certificate Validity Period: | 2-3 years |
| Real Exam Qty: | 60-94 |
| Available Languages: | English |
| Recommended Training: | Avaya Aura Core Components Integration Training |
| Exam Registration: | Pearson VUE Registration Avaya Learning Portal |
| Sample Questions: | ![]() |
| Exam Way: | Pearson VUE testing center or online proctored exam |
| Pre Condition: | Recommended: 6+ months hands-on experience with Avaya Aura; completion of Avaya Aura Core Components Integration training or equivalent knowledge of SIP, VoIP, and core components |
| Official Syllabus URL: | https://www.avaya-learning.com/lms/_assets/news/Avaya_Aura_Core_Components_updated_Curricula_Testing(ACIS%E2%80%937120_ACSS%E2%80%937220).pdf |
Avaya 72200X Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Session Manager & System Manager Administration | 20% | - User, profile, and policy management - System health monitoring and alarms - Backup, restore, and software updates |
| Topic 2: Networking and SIP Fundamentals | 20% | - VoIP and QoS principles - SIP signaling and call flows - Network regions, codec selection, and trunk configuration |
| Topic 3: Troubleshooting Tools & Techniques | 15% | - Problem isolation and resolution methodology - Alarm and event log interpretation - TraceSM, SIP traces, and packet capture analysis |
| Topic 4: Communication Manager Support | 25% | - Dial plans, routing, and call processing - Configuration verification and administration - Endpoint registration and feature troubleshooting |
| Topic 5: Avaya Aura Core Architecture | 20% | - Core solution architecture overview - Roles and functions of System Manager, Session Manager, Communication Manager - Media Server and Avaya Aura Device Services |
Avaya Aura® Core Components Support Exam FAQ: What Candidates Ask Most
What is the Avaya 72200X exam?
The 72200X exam is the official Avaya exam behind the Avaya Aura Core Components Support (ACSS) certification, validating the skills measured by the Avaya Aura® Core Components Support credential. It sits at the Specialist level of the Avaya certification program. It also connects to Avaya Aura Core Components Implement (ACIS 71200X), so the knowledge you build here carries over to those tracks as well.
How many questions are on the 72200X exam, and how much time do I get?
The 72200X exam contains 60-94 questions to be completed within 90-105. Before exam day, divide the available time by the question count to work out a comfortable per-question pace, and mark any item that eats into it so you can return later instead of getting stuck. Timed sessions in the Getcertkey test engines make that pacing automatic — run at least two full-length mock exams under the clock so time pressure never becomes the reason you drop points.
What score do I need to pass the 72200X exam, and what does it cost?
The passing score for the 72200X exam is 70% or 700/1000, and the official registration fee is $125 USD. Retakes are not discounted — every new attempt means paying the full fee again — so it pays to measure yourself before you book. Work through the 95 practice questions on Getcertkey, sit a timed practice test, and schedule your exam only when your scores are consistently comfortable. That simple habit is the cheapest exam strategy there is.
Are there any prerequisites for the 72200X exam?
Recommended: 6+ months hands-on experience with Avaya Aura; completion of Avaya Aura Core Components Integration training or equivalent knowledge of SIP, VoIP, and core components Requirements can change when Avaya revises its certification program, so confirm the current eligibility rules on the official exam page before you register.
How do I register for the 72200X exam?
You can book the Avaya Aura® Core Components Support exam through the official registration channels below:
As for delivery, the exam is offered in the following format: Pearson VUE testing center or online proctored exam. Choose the option that suits you best when you book your seat.
What official training is recommended for the 72200X exam?
Avaya recommends the following training resources for the Avaya Aura® Core Components Support exam:
Official courses build the foundation; the 95 practice questions from Getcertkey then show you how that knowledge is examined, so the two work best together.
Can I try the 72200X practice questions before I buy?
Yes. Getcertkey provides a free 72200X PDF demo so you can review the question style and answer quality before purchasing. Every purchase also includes 365 days of free updates — if Avaya revises the exam during that period, the updated material reaches you at no cost. Once the free-update year ends, you can extend your update service at a 50% discount.
What if I fail the 72200X exam, and how is my order delivered?
Every Avaya Aura® Core Components Support purchase on Getcertkey is covered by a 100% money-back guarantee with clear conditions: if you take the corresponding exam within 60 days of your purchase and do not pass, you can claim a full refund by submitting a scanned copy of your exam enrollment slip and your official score report as a PDF within two days of the exam date; claims are processed within seven days of submission. The guarantee does not apply to exams taken within three days of purchase, to material that was downloaded but never used in an exam attempt, or to free products and expired orders, and the candidate name must match the payer name. If you would rather not take a refund, you can instead exchange your purchase for two free exam preparation products of equal value and keep the update service on your original product.
Delivery is instant: your download is sent to your email within one minute of payment, with no limit on how many computers you may install the material on. If nothing arrives within two hours, check your spam folder and contact customer service for help.
What topics are covered in the 72200X exam?
The Avaya Aura® Core Components Support exam blueprint is organized into 5 domains. The first three are:
- Avaya Aura Core Architecture — 20% of the exam
- Communication Manager Support — 25% of the exam
- Troubleshooting Tools & Techniques — 15% of the exam
For the complete domain-by-domain breakdown, scroll up to the full exam topics outline above and use it to plan how you distribute your study time.
Avaya Aura® Core Components Support Sample Questions:
Question #1
Session Manager uses five unique certificates for TLS connections.
What are the two most important certificates in communicating with other devices/entities? (Choose two.)
A. SIP certificates
B. HTTPS certificates
C. Management certificates
D. WebSphere
E. Sal Agent certificates
Question #2
What is the initial REGISTER request from a SIP endpoint rejected by Avaya Aura Session Manager (SM)?
A. The initial REGISTER request is rejected only if the user provided the wrong security code/password.
B. System manager needs time to look-up the Communication Address in its database.
C. The initial REGISTER request does not contain authentication details.
D. It must confirm the reliable delivery of this initial REGISTER request
Question #3
Which event packages would you expect to see an AST Endpoint subscribe to?
A. dialog, avaya-cm-feature-status, avaya-ccs-profile and network status
B. avaya-ccs-profile, network status and message-summary dialog
C. dialog, avaya-cm-feature-status, avaya-ccs-profile, reg and message
D. avaya-cm-feature-status, entity links, reg and message-summary
E. entity links, avaya-cm-feature-status, avaya-ccs-profile and reg
Question #4
An Ip (AST0 user 1011111 and H.323 user 1011711 share a common Communication Manager (Evolution) server. Given the following actions:
CM will negotiate the codec for the H.323 endpoint based on CM configuration.
Session Manager verifies SIP user 1011111 in the registry and authenticated it. After authenticating the SIP user, Session manager checks the SIP user's profile for sequence applications and routes the request to communication manager.
Communication manager perform feature processing and terminates the call to the H.323 endpoint. If Sip user 1011111 calls H.323 user 1011711, In which order will these actions take place?
A. 3, 4, 2, 1
B. 4, 2, 1,3
C. 4, 3, 2, 1
D. 4, 2, 3, 1
Question #5
In the Avaya Aura Core, Communication Manager can be deployed in which two modes? (Choose two.)
A. Evolution Server
B. Call Server
C. Communication Server
D. Hybrid Server
E. Feature Server
Solutions:
| Question #1 Correct Answer: A,C | Question #2 Correct Answer: C | Question #3 Correct Answer: C | Question #4 Correct Answer: D | Question #5 Correct Answer: A,E |


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