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Cisco Troubleshooting Cisco Unified Communications v8.0 (TVOICE v8.0) Sample Questions:
1. Refer to the exhibit.


An intercluster call was placed from extension 2001 to 3001. The SDI trace was taken from the calling cluster. Which type of SIP call was initiated?
A) Delayed Offer with Early Media
B) Delayed Offer
C) Early Offer
D) Early Media
E) Early Offer with Early Media
2. You have received a trouble ticket stating that users are no longer hearing a second dial tone after pressing 9 to initiate an external call. The trouble ticket states that the second dial tone is played only after several additional digits are dialed. What is the mostly likely cause of this problem?
A) A route pattern beginning with the digit "9" has been added to the route plan with the Call Classification parameter set to OnNet.
B) A route pattern beginning with the digit "9" has been added to the route plan without the Provide Outside Dial Tone check box selected.
C) The Cisco Unified CallManager server is experiencing CPU spikes, causing a delay in playing the second dial tone.
D) The first gateway in the route group is not available, causing a delay in playing the second dial tone while Cisco Unified CallManager queries the second gateway.
3. Refer to the exhibit.
All calls to 4565000 must be routed to the Cisco Unified Communications Manager server
10.10.10.100. All other 7-digit numbers that start with 456 must be routed to the third-party PBX.
Which change is needed to route calls to 4565000 to the Cisco Unified CM server 10.10.10.100 and route all other 7-digit numbers that start with 456 to the third-party PBX?
A) Change dial peer 1 to destination-pattern 456....
B) Change dial peer 2 to session target 10.10.10.100.
C) Remove prefix 456 from dial peer 1.
D) Change dial peer voice 1 pots to dial peer voice 100 pots.
4. HOTSPOT
5. Refer to the topology exhibit.
When the Cisco Unified Communications Manager at the BR1 site loses connectivity to the SAF network, the call to extension 3001 fails to reroute via the PSTN. Examine the SDI trace in the exhibit. What is the most likely cause of the failure?


A) CCD requesting service does not have the correct partition configured for CCD learned patterns
B) The AAR CSS for the HQ phone does not have access to the \\ route pattern.
C) The Cisco Unified Communications Manager at the HQ site was unable to determine the ToDlD number to extension 3001.
D) The calling phone line CSS does not have access to the V route pattern.
E) The full E.164 number for extension 3001 could not be constructed.
Solutions:
| Question # 1 Answer: E | Question # 2 Answer: B | Question # 3 Answer: A | Question # 4 Answer: Only visible for members | Question # 5 Answer: B |


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