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ServiceNow CIS-VRM Exam Overview:
| Certification Vendor: | ServiceNow |
|---|---|
| Exam Name: | ServiceNow Certified Implementation Specialist - Vendor Risk Management (CIS-VRM) |
| Exam Number: | CIS-VRM |
| Available Languages: | English |
| Exam Price: | USD 300-450 |
| Related Certifications: | ServiceNow Certified Implementation Specialist - Governance, Risk and Compliance (GRC) ServiceNow Certified System Administrator |
| Exam Duration: | 90 minutes |
| Passing Score: | 70% |
| Exam Format: | Multiple choice |
| Certificate Validity Period: | 24 months (renewal/maintenance required via ServiceNow certification program) |
| Real Exam Qty: | 60 |
| Recommended Training: | ServiceNow Vendor Risk Management (VRM) Implementation Training |
| Exam Registration: | ServiceNow Training and Certification Portal |
| Sample Questions: |  |
| Exam Way: | Online proctored exam via ServiceNow certification delivery partner (typically Kryterion/Webassessor) |
| Pre Condition: | Recommended: ServiceNow System Administrator certification and foundational knowledge of GRC and Vendor Risk Management concepts |
| Official Syllabus URL: | https://www.servicenow.com/services/training-and-certification.html |
ServiceNow CIS-VRM Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Vendor Risk Management Fundamentals | - Risk governance principles - VRM concepts and objectives |
| Vendor Onboarding and Lifecycle | - Vendor intake and classification - Vendor lifecycle management |
| Issue and Remediation Management | - Mitigation and remediation workflows - Risk findings and issue tracking |
| Reporting and Continuous Monitoring | - Risk dashboards and reporting - Continuous vendor monitoring practices |
| Risk Assessment and Questionnaires | - Questionnaire design and evaluation - Risk assessment workflows |
| Configuration and Implementation | - Data model and integrations - VRM application configuration |
CIS-VRM Exam FAQs for 2026 Candidates
Which certification does the CIS-VRM exam lead to?
The CIS-VRM exam is the official ServiceNow exam behind the ServiceNow Certified Implementation Specialist - Vendor Risk Management certification, validating the skills measured by the ServiceNow Certified Implementation Specialist - Vendor Risk Management credential. It sits at the Professional level of the ServiceNow certification program. It also connects to ServiceNow Certified System Administrator, ServiceNow Certified Implementation Specialist - Governance, Risk and Compliance (GRC), so the knowledge you build here carries over to those tracks as well.
How many questions are on the CIS-VRM exam, and how much time do I get?
The CIS-VRM exam contains 60 questions to be completed within 90 minutes. Before exam day, divide the available time by the question count to work out a comfortable per-question pace, and mark any item that eats into it so you can return later instead of getting stuck. Timed sessions in the Getcertkey test engines make that pacing automatic — run at least two full-length mock exams under the clock so time pressure never becomes the reason you drop points.
What score do I need to pass the CIS-VRM exam, and what does it cost?
The passing score for the CIS-VRM exam is 70%, and the official registration fee is USD 300-450. Retakes are not discounted — every new attempt means paying the full fee again — so it pays to measure yourself before you book. Work through the 62 practice questions on Getcertkey, sit a timed practice test, and schedule your exam only when your scores are consistently comfortable. That simple habit is the cheapest exam strategy there is.
Are there any prerequisites for the CIS-VRM exam?
Recommended: ServiceNow System Administrator certification and foundational knowledge of GRC and Vendor Risk Management concepts Requirements can change when ServiceNow revises its certification program, so confirm the current eligibility rules on the official exam page before you register.
How do I register for the CIS-VRM exam?
You can book the ServiceNow Certified Implementation Specialist - Vendor Risk Management exam through the official registration channels below:
As for delivery, the exam is offered in the following format: Online proctored exam via ServiceNow certification delivery partner (typically Kryterion/Webassessor). Choose the option that suits you best when you book your seat.
What official training is recommended for the CIS-VRM exam?
ServiceNow recommends the following training resources for the ServiceNow Certified Implementation Specialist - Vendor Risk Management exam:
Official courses build the foundation; the 62 practice questions from Getcertkey then show you how that knowledge is examined, so the two work best together.
Can I try the CIS-VRM practice questions before I buy?
Yes. Getcertkey provides a free CIS-VRM PDF demo so you can review the question style and answer quality before purchasing. Every purchase also includes 365 days of free updates — if ServiceNow revises the exam during that period, the updated material reaches you at no cost. Once the free-update year ends, you can extend your update service at a 50% discount.
What if I fail the CIS-VRM exam, and how is my order delivered?
Every ServiceNow Certified Implementation Specialist - Vendor Risk Management purchase on Getcertkey is covered by a 100% money-back guarantee with clear conditions: if you take the corresponding exam within 60 days of your purchase and do not pass, you can claim a full refund by submitting a scanned copy of your exam enrollment slip and your official score report as a PDF within two days of the exam date; claims are processed within seven days of submission. The guarantee does not apply to exams taken within three days of purchase, to material that was downloaded but never used in an exam attempt, or to free products and expired orders, and the candidate name must match the payer name. If you would rather not take a refund, you can instead exchange your purchase for two free exam preparation products of equal value and keep the update service on your original product.
Delivery is instant: your download is sent to your email within one minute of payment, with no limit on how many computers you may install the material on. If nothing arrives within two hours, check your spam folder and contact customer service for help.
What topics are covered in the CIS-VRM exam?
The ServiceNow Certified Implementation Specialist - Vendor Risk Management exam blueprint is organized into 6 domains. The first three are:
- Vendor Onboarding and Lifecycle
- Vendor Risk Management Fundamentals
- Issue and Remediation Management
For the complete domain-by-domain breakdown, scroll up to the full exam topics outline above and use it to plan how you distribute your study time.
ServiceNow Certified Implementation Specialist - Vendor Risk Management Sample Questions:
Question 1
Which statement best describes the role assignment of vendor contacts in Vendor Risk Management?
A. When vendor contacts are created, they are automatically assigned the snc_internal role
B. When vendor contacts are created, they must be manually assigned the snc_external role
C. When vendor contacts are created, they are automatically assigned the snc_external role
D. When vendor contacts are created, they are automatically assigned the snc_internal role and the snc_external role
Question 2
Which of the following statements are true about the Template Designer? (Choose two.)
A. Dependencies between questions cannot be set in the Template Designer
B. Question weight can be set in the Template Designer
C. Correct answers can be set in the Template Designer
D. Questions can be mandatory in the Template Designer
E. Questions cannot be mandatory in the Template Designer
Question 3
A vendor is assessed and responds to a question which impacts one of the Controls applied to them. When is the Control Status updated?
A. When all Questions in the Vendor Risk Assessment have a response
B. When the Vendor Risk Assessment response is saved
C. When the Vendor Risk Assessment State is Responses Received
D. When the Vendor Risk Assessment State is Finalizing with Vendor or Closed
Question 4
When an assessor creates an issue or task from the vendor record, it is grouped with other issues or tasks for what ServiceNow entity?
A. Vendor
B. All vendors
C. Assessment
D. Remediation plan
Question 5
From an Assessment record, the vendor risk assessor can click on "View Responses" to see which of the following?
A. Issue Responses
B. Task Responses
C. Email Responses
D. Assessment Responses
Solutions:
| Question 1 Answer: C | Question 2 Answer: B,D | Question 3 Answer: D | Question 4 Answer: C | Question 5 Answer: D |
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