Pegasystems Pega CSA PEGAPCSA86V1

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Pegasystems Pega Certified System Architect (PCSA) 86V1 Sample Questions:

1. A requirement for a hotel reservation case type states that as customers change their room selection, the total cost of the reservation updates .
How do you satisfy this requirement?

A) Configure a Validate rule for the room selection step.
B) Apply a Disable when condition to the total cost field.
C) Add a When condition to the room selection step.
D) Define a declare expression for the total cost field.

2. A survey is sent to a customer via email .
How do you configure a solution to ensure the email includes the case ID for the survey?

A) Create a process using the Send Email step allowing representatives to quickly add the case ID to the email.
B) Use the Insert Property feature of a Send Email step to add the case ID when composing the message dialog.
C) Create a required field for the case ID that must be entered by a user during the case process prior to sending the survey.
D) Delegate a business rule so representatives can customize the email content as needed on a case-by case basis.

3. An online sales application supports both laptop and mobile devices. You are configuring the application skin and you notice the responsive layout in the mobile device is not displaying views as stakeholders require.
Which two options allow you to resolve this situation without negatively impacting the laptop users? (Choose two.)

A) Adjust the responsive behavior in the skin for optimal viewing in the mobile portal.
B) Do not use a skin for the mobile application version.
C) Update the process to give mobile users a separate portal.
D) Use the same application skin in all portals.

4. A customer refund case type requires that an auditor receives an email notification if the refund is greater than twice the price of the item.
Which recipient role do you select to configure this requirement?

A) Configure the email to go to an owner.
B) Configure the email to go to a customer.
C) Configure the email to go to an interested person.
D) Configure the email to go to a work queue.

5. A data page holds product information and has the Reload if Older Than field set to 30 minutes.
The data page is created at 7:43.
The user then performs the following actions:
8:10 the user refreshes the product information
8:45 the user refreshes the product information
At what time is the data page reloaded?

A) 8:45
B) 8:10
C) 8:13
D) 8:40

Solutions: