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Avaya 132-S-911.3 Exam Overview:
| Certification Vendor: | Avaya |
|---|---|
| Exam Name: | Specialist IP Telephony Implement and Support Elective Exam |
| Exam Number: | 132-S-911-3 |
| Passing Score: | 70% |
| Exam Duration: | 90 minutes |
| Exam Price: | $125 USD |
| Certificate Validity Period: | 2 years |
| Related Certifications: | Avaya Implementation Professional Specialist (AIPS) Avaya Certified Support Specialist (ACSS) |
| Available Languages: | English |
| Real Exam Qty: | 65-103 |
| Exam Format: | Multiple Choice, Multiple Select |
| Recommended Training: | Avaya Official IP Telephony Implementation Courses |
| Exam Registration: | Pearson VUE Avaya Learning & Certification |
| Sample Questions: |  |
| Exam Way: | Delivered via authorized testing centers (Pearson VUE); exam is retired and no longer available for new registration |
| Pre Condition: | No mandatory prerequisites; recommended for candidates with Avaya IP Telephony implementation experience |
| Official Syllabus URL: | https://www.avaya.com/en/support/training-certification/ |
Avaya 132-S-911.3 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: IP Telephony System Architecture | 25% | - IP Endpoints and Media Gateways
|
| Topic 2: Maintenance and Troubleshooting | 30% | - System Monitoring and Administration
|
| Topic 3: Implementation and Configuration | 30% | - Network Infrastructure
|
| Topic 4: Features and Services | 15% | - Advanced Telephony Features
|
Avaya Specialist IP Telephony Implement and Support Elective Exam FAQ: What Candidates Ask Most
What is the Avaya 132-S-911.3 exam?
The 132-S-911.3 exam is the official Avaya exam behind the Avaya Certified Support Specialist (ACSS), Avaya Implementation Professional Specialist (AIPS) certification, validating the skills measured by the Avaya Specialist IP Telephony Implement and Support Elective credential. It sits at the Specialist level of the Avaya certification program. It also connects to Avaya Certified Support Specialist (ACSS), Avaya Implementation Professional Specialist (AIPS), so the knowledge you build here carries over to those tracks as well.
How many questions are on the 132-S-911.3 exam, and how much time do I get?
The 132-S-911.3 exam contains 65-103 questions to be completed within 90 minutes. Before exam day, divide the available time by the question count to work out a comfortable per-question pace, and mark any item that eats into it so you can return later instead of getting stuck. Timed sessions in the Getcertkey test engines make that pacing automatic — run at least two full-length mock exams under the clock so time pressure never becomes the reason you drop points.
What score do I need to pass the 132-S-911.3 exam, and what does it cost?
The passing score for the 132-S-911.3 exam is 70%, and the official registration fee is $125 USD. Retakes are not discounted — every new attempt means paying the full fee again — so it pays to measure yourself before you book. Work through the 103 practice questions on Getcertkey, sit a timed practice test, and schedule your exam only when your scores are consistently comfortable. That simple habit is the cheapest exam strategy there is.
Are there any prerequisites for the 132-S-911.3 exam?
No mandatory prerequisites; recommended for candidates with Avaya IP Telephony implementation experience Requirements can change when Avaya revises its certification program, so confirm the current eligibility rules on the official exam page before you register.
How do I register for the 132-S-911.3 exam?
You can book the Avaya Specialist IP Telephony Implement and Support Elective exam through the official registration channels below:
As for delivery, the exam is offered in the following format: Delivered via authorized testing centers (Pearson VUE); exam is retired and no longer available for new registration. Choose the option that suits you best when you book your seat.
What official training is recommended for the 132-S-911.3 exam?
Avaya recommends the following training resources for the Avaya Specialist IP Telephony Implement and Support Elective exam:
Official courses build the foundation; the 103 practice questions from Getcertkey then show you how that knowledge is examined, so the two work best together.
Can I try the 132-S-911.3 practice questions before I buy?
Yes. Getcertkey provides a free 132-S-911.3 PDF demo so you can review the question style and answer quality before purchasing. Every purchase also includes 365 days of free updates — if Avaya revises the exam during that period, the updated material reaches you at no cost. Once the free-update year ends, you can extend your update service at a 50% discount.
What if I fail the 132-S-911.3 exam, and how is my order delivered?
Every Avaya Specialist IP Telephony Implement and Support Elective purchase on Getcertkey is covered by a 100% money-back guarantee with clear conditions: if you take the corresponding exam within 60 days of your purchase and do not pass, you can claim a full refund by submitting a scanned copy of your exam enrollment slip and your official score report as a PDF within two days of the exam date; claims are processed within seven days of submission. The guarantee does not apply to exams taken within three days of purchase, to material that was downloaded but never used in an exam attempt, or to free products and expired orders, and the candidate name must match the payer name. If you would rather not take a refund, you can instead exchange your purchase for two free exam preparation products of equal value and keep the update service on your original product.
Delivery is instant: your download is sent to your email within one minute of payment, with no limit on how many computers you may install the material on. If nothing arrives within two hours, check your spam folder and contact customer service for help.
What topics are covered in the 132-S-911.3 exam?
The Avaya Specialist IP Telephony Implement and Support Elective exam blueprint is organized into 4 domains. The first three are:
- Features and Services — 15% of the exam
- Maintenance and Troubleshooting — 30% of the exam
- IP Telephony System Architecture — 25% of the exam
For the complete domain-by-domain breakdown, scroll up to the full exam topics outline above and use it to plan how you distribute your study time.
Avaya Specialist IP Telephony Implement and Support Elective Sample Questions:
Question 1
A company has an all-Cisco, switched Fast Ethernet backbone with multiple VLANs. The customer wants to roll out an Avaya voice application that is very delay sensitive. The customer selected Inter-Switch Link for VLAN tagging and prioritization. Why is IEEE 802.1Q/p a better choice?
A. IEEE 802.1Q/p is not a better option
B. IEEE 802.1Q/p includes a MAX_DELAY field that allows you to set the maximum delay in milliseconds
C. IEEE 802.1Q/p's footprint in the frame is smaller and does not require an extra checksum to be calculated by the switch
D. IEEE 802.1Q/p is faster because it automatically resends dropped packets from the switch's buffer instead of waiting for the Application layer to resend
Question 2
By default, which Ethernet port is reserved for the services port on an Avaya S8500 Server?
A. Ethernet 3
B. Ethernet 1
C. Ethernet 0
D. Ethernet 2
Question 3
When configuring Layer 2 switch ports, which three basic settings must be administered? (Choose three.)
A. enable the port
B. port speed
C. LAG
D. VLAN
E. full or half duplex
Question 4
Which three IP phone settings are specified via the 176 option of the DHCP server? (Choose three.)
A. DHCP forwarding
B. gateway IP address
C. VLAN ID
D. gatekeeper IP address
E. TFTP server IP address
Question 5
When analyzing a packet capture, where do you look to verify that DiffServ Code Point (DSCP) values are being set correctly by the host?
A. in the IP header
B. in the priority bits
C. in the packet payload
D. in the 802.1Q header
Solutions:
| Question 1 Answer: C | Question 2 Answer: B | Question 3 Answer: B,D,E | Question 4 Answer: C,D,E | Question 5 Answer: A |
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