Avaya-Certification 7004-1

Not sure a study set is what you need? Download the free 7004-1 demo from Getcertkey and review a sample of the Avaya Communication Server 1000 for Avaya Aura® Maintenance practice questions before you spend anything — the 2026 edition is ready to try today.

Avaya 7004-1 Exam Overview:

Certification Vendor:	AVAYA
Exam Name:	Avaya Communication Server 1000 for Avaya Aura® Maintenance Exam
Exam Number:	7004.1
Exam Price:	Varies by country/region (USD price not officially published)
Exam Format:	Multiple Choice, Multiple Response
Certificate Validity Period:	Retired
Exam Duration:	90 minutes
Passing Score:	Not publicly disclosed by Avaya
Real Exam Qty:	66
Related Certifications:	Avaya Communication Server 1000 for Avaya Aura® Certified Specialist
Available Languages:	English
Sample Questions:
Exam Way:	Delivered through Avaya authorized testing providers at proctored testing centers; the exam has been retired.
Pre Condition:	No formal prerequisite exam publicly required; practical experience with Avaya Communication Server 1000 and Avaya Aura environments is recommended.
Official Syllabus URL:	https://www.avaya-learning.com/

Avaya 7004-1 Exam Syllabus Topics:

7004-1 Exam FAQs for 2026 Candidates

Which certification does the 7004-1 exam lead to?

The 7004-1 exam is the official AVAYA exam behind the Avaya-Certification certification, validating the skills measured by the Avaya Communication Server 1000 for Avaya Aura® Maintenance credential. It sits at the Specialist level of the AVAYA certification program. It also connects to Avaya Communication Server 1000 for Avaya Aura® Certified Specialist, so the knowledge you build here carries over to those tracks as well.

How many questions are on the 7004-1 exam, and how much time do I get?

The 7004-1 exam contains 66 questions to be completed within 90 minutes. Before exam day, divide the available time by the question count to work out a comfortable per-question pace, and mark any item that eats into it so you can return later instead of getting stuck. Timed sessions in the Getcertkey test engines make that pacing automatic — run at least two full-length mock exams under the clock so time pressure never becomes the reason you drop points.

What score do I need to pass the 7004-1 exam, and what does it cost?

The passing score for the 7004-1 exam is Not publicly disclosed by Avaya, and the official registration fee is Varies by country/region (USD price not officially published). Retakes are not discounted — every new attempt means paying the full fee again — so it pays to measure yourself before you book. Work through the 66 practice questions on Getcertkey, sit a timed practice test, and schedule your exam only when your scores are consistently comfortable. That simple habit is the cheapest exam strategy there is.

Are there any prerequisites for the 7004-1 exam?

No formal prerequisite exam publicly required; practical experience with Avaya Communication Server 1000 and Avaya Aura environments is recommended. Requirements can change when AVAYA revises its certification program, so confirm the current eligibility rules on the official exam page before you register.

Can I try the 7004-1 practice questions before I buy?

Yes. Getcertkey provides a free 7004-1 PDF demo so you can review the question style and answer quality before purchasing. Every purchase also includes 365 days of free updates — if Avaya revises the exam during that period, the updated material reaches you at no cost. Once the free-update year ends, you can extend your update service at a 50% discount.

What if I fail the 7004-1 exam, and how is my order delivered?

Every Avaya Communication Server 1000 for Avaya Aura® Maintenance purchase on Getcertkey is covered by a 100% money-back guarantee with clear conditions: if you take the corresponding exam within 60 days of your purchase and do not pass, you can claim a full refund by submitting a scanned copy of your exam enrollment slip and your official score report as a PDF within two days of the exam date; claims are processed within seven days of submission. The guarantee does not apply to exams taken within three days of purchase, to material that was downloaded but never used in an exam attempt, or to free products and expired orders, and the candidate name must match the payer name. If you would rather not take a refund, you can instead exchange your purchase for two free exam preparation products of equal value and keep the update service on your original product.

Delivery is instant: your download is sent to your email within one minute of payment, with no limit on how many computers you may install the material on. If nothing arrives within two hours, check your spam folder and contact customer service for help.

What topics are covered in the 7004-1 exam?

The Avaya Communication Server 1000 for Avaya Aura® Maintenance exam blueprint is organized into 5 domains. The first three are:

• Troubleshooting and Diagnostics
• Installation and System Administration
• Communication Server 1000 Architecture

For the complete domain-by-domain breakdown, scroll up to the full exam topics outline above and use it to plan how you distribute your study time.

Avaya Communication Server 1000 for Avaya Aura® Maintenance Sample Questions:

Question 1

You are responsible for maintaining the Communication Server (CS) 1000E release 7 x system installed at your customer's district office. They would like to use Corporate Directory Feature are accurate? (Choose two)

A. The Corporate Directory application obtains information directly from the CS 1000 database to create the Corporate Directory Report File.
B. The Corporate Directory application obtains information Subscriber and Telephony account information from Subscriber Manger and compiles it into a Corporate Directory Report File.
C. All information files required for generating Corporate Directory must be published in the LDAP directory.
D. All information files required for generating Corporate Directory must be published in the Common Network Directory (CND).

Question 2

A customer is using Zone Based Dialing in their Networked Communication Server 1000 systems. Which prompt has been added to the telephone configuration overlays to allow IP telephones to be configured for this?

A. the NZON prompt (Numbering Zone)
B. the NUMZONE prompt (Number of the Numbering Zone)
C. the NZDES prompt (Numbering Zone Designator)
D. the DIA1__PLAN prompt (Type Of dialing plan for DN/CLID display)

Question 3

Click the Exhibit button.

Consider a company's dialing plan shown in the exhibit and an example for its requirements:
A station user at the company, with Location Code 221, placed an ESN call, dialing 7-2212581. This would be an On-Net call and the NARS programming must remove the LOC code and dial the DN internally.
What programming would remove the location code for a call dialed within the originating Communication Server 1000 to a DN on that same Communication Server 1000?

A. Each site would have the Location Codes for all sites programmed as Home Location Codes (HLOC) in Translation Table #1 of their CS 1000.
B. Each site would have its own Location Code programmed as a Home Location Code (HLOC) under Translation Table #1 in their CS 1000.
C. The location codes for each site would be programmed under the LOC programming in Translation Table #2 at all locations.
D. Home NPA Codes (HNPA) for each site would be programmed under Translation Table #1 at each location in their CS 1000.

Question 4

Click the Exhibit button.

A customer has asked if the Communication Server 1000 RIs. 7 x system can route anyone that dial an unassigned number in the customer's DID range to the Attendant.
In reviewing the current configuration as shown in the exhibit, what do you conclude?
(Choose two)

A. NET_DATA Attendant and tie trunk users are receiving an overflow tone
B. all caller types are receiving an overflow tone
C. internal station users and non tie line users are routing to the Attendant
D. only internal station users are routing to the Attendant

Question 5

Click the Exhibit button.

A customer wants to allow a station user to save an incoming number (Off-Net, Local Number) to their Personal Directory and afterwards use it to place an outgoing call without having to perform an manual manipulation to the number.
Consider the customer dialing plan shown in the exhibit.
Communication Server 1000 is configured for DAPC = YES in the Route Data Block.
With reference to the DAPC Table options in the exhibit, which Dial Access Prefix on CLID (DAPC) table should be used?

A. Table 4
B. Table 3
C. Table 2
D. Table 1

Solutions: