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IBM Certified Specialist C4090-971

C4090-971

Exam Code: C4090-971

Exam Name: IBM Enterprise Storage Technical Support

Updated: Jul 18, 2026

Q&A Number: 55 Q&As

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IBM C4090-971 Exam Syllabus Topics:

SectionObjectives
IBM Storage Portfolio Fundamentals- IBM storage product families
  • 1. FlashSystem solutions
    • 2. XIV and tape storage solutions
      • 3. DS8000 and Storwize systems
        Installation, Support, and Troubleshooting- Technical support practices
        • 1. System configuration and maintenance
          • 2. Problem determination and log collection
            • 3. Performance optimization and service procedures
              Storage Networking- SAN infrastructure
              • 1. Fibre Channel fundamentals
                • 2. Connectivity and zoning concepts
                  • 3. Host attachment considerations
                    Storage Virtualization and Data Management- Virtualization technologies
                    • 1. SAN Volume Controller concepts
                      • 2. IBM Spectrum Virtualize features
                        • 3. Thin provisioning and storage efficiency
                          Business Continuity and Data Protection- Availability and recovery solutions
                          • 1. Disaster recovery and backup strategies
                            • 2. Remote replication concepts
                              • 3. FlashCopy technology

                                IBM Enterprise Storage Technical Support Sample Questions:

                                1. What is needed to upgrade a TS7620 ProtecTIER Appliance from 5.4TB to 11TB physical capacity?

                                A) Add disk drives to the TS7620 without powering off; the system will assign capacity automatically.
                                B) There is no upgrade from 5.4TB to 11TB within one system.
                                C) Power off the TS7620, add new drives, power on and assign capacity.
                                D) The upgrade is a license key only.


                                2. A customer is considering a storage consolidation project.
                                Which tool should you use to help the customer understandthat the IBM solution will be more cost-effective than the competitors?

                                A) IBM ATS Server Consolidation Monitor
                                B) IBM System Storage Interoperation Center
                                C) IBM CompleteCenter
                                D) IBM Systems Consolidation Evaluation Tool


                                3. What should a storage specialist do to verify that a heterogeneous solution is supported by IBM?

                                A) Check Systems Storage Interoperation Center
                                B) Consult the installation guide
                                C) Verify the solution using IBM Red Books
                                D) Perform a proof-of-concept


                                4. A customer has asked an IBM technical specialist about growth in I/O on its existing system.
                                The specialist generated the following table:

                                Which tool was used to produce this table?

                                A) Batch Magic
                                B) Disk Magic
                                C) Storage Tier Advisor Tool
                                D) ProtecTIER Planner


                                5. Which IBM Storage System can be directly attached to an IBM i partition on a POWER System?

                                A) IBM DS8870
                                B) IBM XIV
                                C) IBM FlashSystem 820
                                D) IBM FlashSystem 840


                                Solutions:

                                Question # 1
                                Answer: A
                                Question # 2
                                Answer: C
                                Question # 3
                                Answer: D
                                Question # 4
                                Answer: A
                                Question # 5
                                Answer: A

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