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Salesforce ED-Con-101 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Education Data Architecture (EDA) | 22% | - EDA data model, standard and custom objects - Relationships, data integrity, extending EDA - Data migration and integration considerations |
| Topic 2: Integration and Data Management | 16% | - Integration methods and tools - Data quality, deduplication, governance - External systems and third-party apps |
| Topic 3: Implementation Strategies and Best Practices | 18% | - Project lifecycle: plan, gather requirements, design, build, test, deploy, optimize - Change management and adoption - Configuration vs customization |
| Topic 4: Analytics and Reporting | 7% | - Leverage Salesforce reporting features - Reports, dashboards, and analytics for education |
| Topic 5: Domain Expertise | 18% | - Education Cloud capabilities and use cases - Recruitment, admissions, student experience, advancement, alumni relations - Education industry processes and needs |
| Topic 6: Solution Design | 19% | - Security, sharing, and access design - Account and contact models for education - Design scalable, maintainable solutions |
Salesforce Certified Education Cloud Consultant Sample Questions:
1. A school is considering leveraging Student Success Hub.
Which operational requirement should the consultant confirm?
A) Student Success Hub requires Education Data Architecture (EDA).
B) Read, Create and Edit access to Contacts, Accounts, and Cases is required.
C) Einstein Bots must be enabled prior to installing Student Success Hub.
D) Student Success Hub requires the K-12 Architecture Kit.
2. A university has hired a consultant to advise on its technology and data strategy.
Which tool should the consultant leverage?
A) Data Maturity Model
B) Insights Platform Data Integrity
C) Program Management Module
3. An Admissions Department is evaluating data analytics tools to help determine the likelihood that accepted students will enroll at its school.
Which solution should the consultant recommend?
A) Advisor Link Pathways
B) Einstein Prediction Builder
C) Einstein Next Best Action
D) Tableau Prep Builder
4. A consultant needs to migrate international students' contact and address information to a Salesforce Education Data Architecture (EDA) environment with the State and Country Picklist feature enabled.
What should the consultant confirm before migrating the data?
A) Contact Multi-Addresses Enabled is checked.
B) All state and country values are ISO-3166 values.
C) Every contact has a state and country value.
5. The Marketing department at a college emails former students twice a year informing them of upcoming fundraising events. The department is concern about the number of bounced emails it receives.
Which solution should the Marketing team consider that will enable former students to update their email address?
A) social Studio
B) Salesforce Inbox
C) Salesforce Engage
D) experience Cloud
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: A | Question # 3 Answer: B | Question # 4 Answer: B | Question # 5 Answer: D |
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