Salesforce Consultant NP-Con-101

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Salesforce NP-Con-101 Exam Syllabus Topics:

Salesforce Certified Nonprofit Success Pack Consultant Sample Questions:

1. A nonprofit organization on NPSP needs to be able to track the high school a student attended and track the enrollment of the student at college.
How should the consultant recommend tracking this?

A) Set up a Campaign for each high school and college and use Campaign Members to connect the Contact to the Campaign. Change the values in Campaign Member Status from Sent/Responded to Current/Former.
B) Use NPSP Affiliations objects to connect the Contact to the Account for their high school and college, use the Status field there to indicate if they are currently enrolled or are former students there.
C) Install the Salesforce.org Higher Education Data Architecture (HEDA) managed package and use Affiliations.
D) Turn on Field History Tracking for the Account lookup field on the Contact record, use the Account lookup to indicate where they are currently enrolled and change it as they move on.

2. The system admin at a nonprofit has set up automated soft credits to grant to the solicitor of each donation. The development director wants a report to show who the solicitor is for each donor.
Which report type does the system admin need to use to create the requested report?

A) Contacts with Relationships
B) Accounts with Contact Roles and Household
C) Opportunities with Contact Roles
D) Opportunities with Partial Soft Credits and Contacts

3. A nonprofit needs a marketing automation tool. They want to segment and target supporters over time, based on the supporters' engagement and how they interact with the nonprofit's emails. The nonprofit needs to create emails using Lightning Email Templates.
Which marketing automation tool should a consultant recommend?

A) Salesforce Flow
B) List Emails
C) Pardot
D) Email Studio

4. A consultant is migrating historic donation records into a nonprofit's Salesforce org. Many of these donations were paid in multiple installments.
What should the consultant do to correctly match the Payments to the Opportunities?

A) heck the Do Not Automatically Create Payment field.
B) Delete the automatically created payments.
C) Change the Opportunity record type to an excluded value.
D) Set the Stage field to "Closed Lost".

5. A member of the donation processing team wants to set up different batch data input configurations for different donation types.
Which feature should the consultant recommend to make processing different donation batches consistent?

A) Data Import Wizard
B) Advanced Mapping
C) Engagement Plan Templates
D) Gift Entry Templates

Solutions: