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Salesforce Slack-Con-201 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Migration and Change Management | 5% | - Adoption and enablement
|
| Discovery | 20% | - Gather requirements
|
| Workflows and Integrations | 12% | - Integrations and apps
|
| Security | 18% | - Slack security and compliance
|
| Governance and Administration | 20% | - Governance framework
|
| Channel Strategy | 25% | - User Groups and permissions
|
Salesforce Certified Slack Consultant Sample Questions:
1. Your client has fully transitioned to remote working and wants to maintain their daily Agile syncs at 9 a.m.
They have asked if there is a feature in Slack that can help make their syncs easier to manage and more productive.
What should you recommend?
A) Leverage a Workflow Builder template to automatically ask teammates to post updates in channel.
B) Integrate a project management tool into Slack for teammates to fill out their latest progress prior to the sync.
C) Request teammates to share their updates in the project channel.
D) Use huddles for everyone to join the 9 a.m. meeting and share their updates.
2. You are designing Admin Essentials materials for your client. As you are reviewing the Policies & Settings documentation, you learn that Workspace Admins do not have permission to approve app requests.
How do you proceed with your curriculum design?
A) Deliver your standard material about apps and encourage training participants to ask IT to enable app approval.
B) Only invite Org Owners and Admins to the Admin Essentials training so you can cover app approvals.
C) Consult with your learning lead to discuss if and how they would like you to cover app approvals in your training materials.
D) Speak to the client's technical architect and encourage them to turn on app approval across the organization.
3. Your client wants to provide periodic updates to their employees via Slack channels to decrease the number of emails and mandatory meetings. However, the client is concerned that some employees may miss the updates.
What type of channel would best address this concern?
A) Multi-workspace public channel
B) Org-wide default channel, required
C) Org-wide channel, required
D) Org-wide default channel, optional
4. You are a Slack consultant working with an Enterprise Grid plan client. The client is new to using Slack and is seeking your expertise to understand the available roles and permissions in Slack.
Which Enterprise Grid role would give your client the maximum flexibility to control non-admin member permissions?
A) Roles Admin
B) Channels Admin
C) Compliance Admin
D) Users Admin
5. What is one possible reason a client would pursue a grid migration?
A) To be able to use Slack Connect with external organizations
B) To enable a common set of policies & settings for all workspaces in a grid
C) To enable Slack workflows and integrations
D) To migrate one grid instance into another grid instance
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: C | Question # 3 Answer: B | Question # 4 Answer: A | Question # 5 Answer: B |
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