PDF Version DemoNot sure a study set is what you need? Download the free Field-Service-Consultant demo from Getcertkey and review a sample of the Salesforce Certified Field Service Consultant practice questions before you spend anything — the 2026 edition is ready to try today.
Salesforce Field-Service-Consultant Exam Overview:
| Certification Vendor: | Salesforce |
|---|---|
| Exam Name: | Salesforce Certified Field Service Consultant Exam |
| Exam Number: | Field-Service-Consultant (FS-Con-101) |
| Exam Price: | USD 200 |
| Exam Duration: | 105 minutes |
| Real Exam Qty: | 60 scored + up to 5 unscored |
| Passing Score: | 63% |
| Available Languages: | English, Japanese |
| Related Certifications: | Salesforce Certified Service Cloud Consultant Salesforce Certified Administrator |
| Certificate Validity Period: | 2 years |
| Exam Format: | Multiple-select, Multiple-choice |
| Recommended Training: | Implement Salesforce Field Service (FSL201) Salesforce Trailhead Field Service Modules |
| Exam Registration: | Pearson VUE Salesforce Certification Registration |
| Sample Questions: |  |
| Exam Way: | Online proctored or onsite at authorized testing centers |
| Pre Condition: | Must hold Salesforce Certified Administrator and Salesforce Certified Service Cloud Consultant credentials |
| Official Syllabus URL: | https://trailheadacademy.salesforce.com/certificate/exam-fs-consultant---FS-Con-101 |
Salesforce Field-Service-Consultant Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Configuring Maintenance Plans | 5% | - Design and implement maintenance plans |
| Topic 2: Permissions and Sharing | 5% | - Understand territory vs user sharing - Configure permission sets and sharing rules |
| Topic 3: Managing Inventory | 8% | - Define price books and inventory models - Manage return orders and inventory transactions |
| Topic 4: Configuring Mobility | 10% | - Configure Field Service Mobile app - Distinguish mobile capabilities and settings - Enable customer sign-off and mobile workflows |
| Topic 5: Managing Assets | 5% | - Maintain and update assets and relationships |
| Topic 6: Managing Scheduling and Optimization | 28% | - Configure scheduling settings and dispatcher console - Optimize scheduling and resource allocation - Manage service appointments and booking lifecycle - Implement scheduling policies and rules |
| Topic 7: Managing Work Orders | 23% | - Define relationships between work orders, service appointments and line items - Configure work order processes, parameters and work types - Apply resource preferences and products required - Use work order line items and milestones |
| Topic 8: Managing Resources | 16% | - Determine resource types and lifecycle - Understand license types and usage - Manage skills, skill levels and operating hours - Configure service territories and members - Set up and manage crews |
Common Questions About the Salesforce Field-Service-Consultant Exam
What is the Salesforce Certified Field Service Consultant exam all about?
The Field-Service-Consultant exam is the official Salesforce exam behind the Salesforce Certified Field Service Consultant certification, validating the skills measured by the Salesforce Certified Field Service Consultant credential. It sits at the Intermediate / Consultant level of the Salesforce certification program. It also connects to Salesforce Certified Administrator, Salesforce Certified Service Cloud Consultant, so the knowledge you build here carries over to those tracks as well.
How many questions are on the Field-Service-Consultant exam, and how much time do I get?
The Field-Service-Consultant exam contains 60 scored + up to 5 unscored questions to be completed within 105 minutes. Before exam day, divide the available time by the question count to work out a comfortable per-question pace, and mark any item that eats into it so you can return later instead of getting stuck. Timed sessions in the Getcertkey test engines make that pacing automatic — run at least two full-length mock exams under the clock so time pressure never becomes the reason you drop points.
What score do I need to pass the Field-Service-Consultant exam, and what does it cost?
The passing score for the Field-Service-Consultant exam is 63%, and the official registration fee is USD 200. Retakes are not discounted — every new attempt means paying the full fee again — so it pays to measure yourself before you book. Work through the 165 practice questions on Getcertkey, sit a timed practice test, and schedule your exam only when your scores are consistently comfortable. That simple habit is the cheapest exam strategy there is.
Are there any prerequisites for the Field-Service-Consultant exam?
Must hold Salesforce Certified Administrator and Salesforce Certified Service Cloud Consultant credentials Requirements can change when Salesforce revises its certification program, so confirm the current eligibility rules on the official exam page before you register.
How do I register for the Field-Service-Consultant exam?
You can book the Salesforce Certified Field Service Consultant exam through the official registration channels below:
As for delivery, the exam is offered in the following format: Online proctored or onsite at authorized testing centers. Choose the option that suits you best when you book your seat.
What official training is recommended for the Field-Service-Consultant exam?
Salesforce recommends the following training resources for the Salesforce Certified Field Service Consultant exam:
Official courses build the foundation; the 165 practice questions from Getcertkey then show you how that knowledge is examined, so the two work best together.
Can I try the Field-Service-Consultant practice questions before I buy?
Yes. Getcertkey provides a free Field-Service-Consultant PDF demo so you can review the question style and answer quality before purchasing. Every purchase also includes 365 days of free updates — if Salesforce revises the exam during that period, the updated material reaches you at no cost. Once the free-update year ends, you can extend your update service at a 50% discount.
What if I fail the Field-Service-Consultant exam, and how is my order delivered?
Every Salesforce Certified Field Service Consultant purchase on Getcertkey is covered by a 100% money-back guarantee with clear conditions: if you take the corresponding exam within 60 days of your purchase and do not pass, you can claim a full refund by submitting a scanned copy of your exam enrollment slip and your official score report as a PDF within two days of the exam date; claims are processed within seven days of submission. The guarantee does not apply to exams taken within three days of purchase, to material that was downloaded but never used in an exam attempt, or to free products and expired orders, and the candidate name must match the payer name. If you would rather not take a refund, you can instead exchange your purchase for two free exam preparation products of equal value and keep the update service on your original product.
Delivery is instant: your download is sent to your email within one minute of payment, with no limit on how many computers you may install the material on. If nothing arrives within two hours, check your spam folder and contact customer service for help.
What topics are covered in the Field-Service-Consultant exam?
The Salesforce Certified Field Service Consultant exam blueprint is organized into 8 domains. The first three are:
- Configuring Mobility — 10% of the exam
- Managing Scheduling and Optimization — 28% of the exam
- Managing Inventory — 8% of the exam
For the complete domain-by-domain breakdown, scroll up to the full exam topics outline above and use it to plan how you distribute your study time.
Salesforce Certified Field Service Consultant Sample Questions:
Question 1
Universal Containers (UC) provides services to multiple machines installed at customer sites. Each machine has different issues that need to be fixed. UC wants to track progress, different parts used, and time spent on each machine when dispatching a Technician.
How should the Consultant meet these requirements?
A. Each Account will have a Service Appointment that will represent the work to be done at the customer site.
B. Work Orders will have multiple Service Appointments. Each Service Appointment will be linked to the Asset.
C. Each Asset will have a Service Appointment that will represent the work needed for each machine.
D. Work Orders will have multiple Work Order Line Items. Each Work Order Line Item will be linked to the Asset and have a Service Appointment.
Question 2
Universal Containers wants to identify which resources need more or fewer appointments.
Which Gantt chart filter option should a Consultant recommend to provide this information?
A. Select Travel Time and Breaksas skills on the Skills Tab.
B. Select Hours, Absences and Overtime on the Utilization Tab.
C. Select Date Resolution on the Hours Tab.
D. Select Sort by Average Utilization on the Resources Tab.
Question 3
universal containers wants to provide a view of emergency work that is only visible to dispatchers What should the consultant do to meet the requirement?
A. Custom list view
B. Custom lightning component
C. Custom gantt filter
D. Custom report in a private report folder
Question 4
The field service administrator at Ursa Major Solar updates the skills required on the most common work types to adapt to the increasing complexity of jobs. This change has led to many service appointments to be in violation. There is a global optimization job set up to run nightly that has been working correctly up until this point. The administrator needs to understand why the jobs are stillscheduled to resources that lack the appropriate skill level.
What are two reasons appointments remain in violation and are not reassigned?
Choose 2 answers
A. There are no service resources available with the required skill levels.
B. The territory of the resources was not included in the global optimization request.
C. The optimizeruses a scheduling policy different from what is used on the dispatch console.
D. Global optimization doesn't reschedule appointments that have rule violations.
Question 5
Northern Trail Outfitters has hired a contractor to help with service calls on an as-needed basis. The contractor should be limited to travel a maximum of 50 minutes from home.
Which action should a consultant recommend?
A. Include a Match Fields work rule.
B. Assign a high efficiency score.
C. Check 'Keep TheseAppointments Scheduled'.
D. Link rules to Relevance Groups.
Solutions:
| Question 1 Answer: D | Question 2 Answer: D | Question 3 Answer: C | Question 4 Answer: A,D | Question 5 Answer: A |
1442 Customer Reviews
Quality and ValueGetCertKey Practice Exams are written to the highest standards of technical accuracy, using only certified subject matter experts and published authors for development - no all study materials.
Tested and ApprovedWe are committed to the process of vendor and third party approvals. We believe professionals and executives alike deserve the confidence of quality coverage these authorizations provide.
Easy to PassIf you prepare for the exams using our GetCertKey testing engine, It is easy to succeed for all certifications in the first attempt. You don't have to deal with all dumps or any free torrent / rapidshare all stuff.
Try Before BuyGetCertKey offers free demo of each product. You can check out the interface, question quality and usability of our practice exams before you decide to buy.