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IBM ICS Social Software Sales Mastery Test v2 Sample Questions:
1. What is happening to an organization's business network?
A) Delivering on new promised Web 2.0 ideas
B) Related computer systems are only involved
C) Changing from the ground up
D) Creating new sales potentials
2. Successful Social Businesses use which tool to be more nimble in discovering trends, predicting outcomes, and providing insight into consumer behavior patterns?
A) Telemarketing surveys
B) eCommerce checkout carts
C) Online Forms
D) Social Analytics
3. A key part of Engaging Through Experiences, a social exceptional experience should be integrated, interactive, and ___________.
A) Incredible (awesome)
B) Identifying (personalized)
C) Insulated (private)
D) Informational (helpful)
4. What can you tell your customer about what is happening in the marketplace?
A) The pace of adoption of new technologies is slowing down.
B) The world is becoming less instrumented and interconnected.
C) The world is becoming simpler and focused.
D) The world is becoming more instrumented, interconnected, and intelligent.
5. What new capability allows the uploading of images and videos so that they can be viewed in-line in IBM Connections?
A) Media center
B) Media gallery
C) Information center
D) Information hub
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: D | Question # 3 Answer: B | Question # 4 Answer: D | Question # 5 Answer: B |
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