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IBM M8010-238 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Sales Methodology for IBM Commerce Solutions | - Competitive differentiation and positioning - Solution-based selling approach - Customer pain point identification |
| IBM Order Management Solution Capabilities | - Returns and post-order services - Distributed order management (DOM) - Fulfillment optimization |
| Order Management Fundamentals | - Omni-channel order processing - Inventory visibility and fulfillment orchestration - Order lifecycle management concepts |
| IBM Commerce Solutions Portfolio Overview | - IBM Digital Commerce offerings and positioning - Integration within IBM Cloud / enterprise ecosystem - Order Management capabilities and value proposition |
| Customer Use Cases and Industry Scenarios | - B2B commerce workflows - Omnichannel customer experience - Retail and e-commerce transformation |
IBM Commerce Solutions Selling/Order Mgmt Sales Mastery Test v1 Sample Questions:
Question #1
What product(s) from the IBM Sterling Configure Price Quote (CPQ) bundle are required to provide product configurator capabilities through a Web Channel?
A. The channel usage does not determine what products of the IBM Sterling CPQ bundle are needed.
B. All the products of the IBM Sterling CPQ bundle.
C. IBM Sterling Configurator add-on to WebSphere Commerce.
D. IBM Sterling Configurator Order Management add-on.
Question #2
What functionality supports Move Add Cancel Delete (MACD) process for service configurations?
A. Lock contracted prices.
B. Comparison of current with new/changed configurations.
C. Execute date validations.
D. All of the above
Question #3
What business models does WebSphere Commerce support?
A. B2C,B2B and Supply Chain
B. B2C, B2B and indirect selling including B2B2C
C. B2C eCommerce
D. B2C and B2B eCommerce
Question #4
What is a key marketing capability in the WebSphere Commerce platform?
A. Campaign planning
B. Marketing analytics
C. Marketing resource management
D. Marketing experimentation (a/b testing)
Solutions:
| Question #1 Correct Answer: C | Question #2 Correct Answer: B | Question #3 Correct Answer: B | Question #4 Correct Answer: A |


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