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Microsoft 365 Certified MS-700

MS-700

Exam Code: MS-700

Exam Name: Managing Microsoft Teams

Updated: May 31, 2026

Q&A Number: 408 Q&As

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Online MS-700 Test Engine

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Handling Calling, Chat, and Meetings

  • Handling phone numbers: this requires the individuals’ skills in giving recommendations regarding a PSTN connectivity solution depending on business needs; ordering phone numbers; handling service numbers; adding, replacing, or removing an emergency address for your enterprise; assigning, replacing, or removing a phone number for a user; handling voice settings for users; customizing dynamic emergency calling.
  • Handling chat and cooperation experiences: this includes customizing messaging policies; handling external access; managing channels for a team; handling private channel creation policies; handling email integration; customizing external access for OneDrive for Business and SharePoint; handling Cloud file storage options for cooperation.
  • Handling Phone System: here you need to show your expertise in handling resource accounts; designing and customizing call queues; developing and customizing auto attendants; handling call park policies; handling calling policies; handling caller ID policies; interpreting the Direct Routing health dashboard.
  • Handling meeting experiences: the test takers need to prove that they are conversant with customizing meeting settings; designing and handling meeting policies; customizing settings for live events; designing and handling policies for live events; customizing conference bridge settings.

Skills measured

  • Monitor and troubleshoot a Microsoft Teams environment (10-15%)
  • Manage calling and meetings (15-20%)
  • Manage chat, teams, channels, and apps (25-30%)
  • Plan and configure a Microsoft Teams environment (35-40%)

Topics of MS-700: Managing Microsoft Teams (beta) Exam

Candidates should apprehend the examination topics before they begin of preparation. because it'll extremely facilitate them in touch the core. Our MS-700 exam dumps will include the following topics:

1. Plan and Configure a Microsoft Teams Environment (45-50%)

Upgrade from Skype for Business to Microsoft Teams

  • Configure Microsoft Teams upgrade notification and meeting app choices
  • Plan and troubleshoot meeting migration
  • Configure coexistence mode for the organization and per-user
  • Choose an appropriate upgrade path and coexistence mode to meet specific requirements

Plan and configure network settings for Microsoft Teams

  • Configure media optimizations by using QoS
  • Calculate network bandwidth capacity for Microsoft Teams voice, video, meetings and Live Events
  • Plan for successful network deployment by using Network Planner
  • Configure network ports and protocols used by Microsoft Teams client application
  • Assess network readiness by using the Network Testing Companion

Implement Governance and Lifecycle Management for Microsoft Teams

  • Create team templates
  • Archive, restore, and delete a team
  • Configure Office 365 Groups for Microsoft Teams classifications, expiration policy, and naming policy
  • Set up policies for Office 365 Groups creation

Configure and manage guest access

  • Configure guest permissions for a team
  • Remove guests
  • Configure guest access from Azure AD portal
  • Configure meeting, messaging, and calling options for guests
  • Configure guest users for Microsoft Teams
  • Manage Azure AD access review for guests

Manage security and compliance

  • Create and manage compliance features, including retention and sensitivity policies
  • Interpret security reports for Microsoft Teams
  • Assign Microsoft Teams Admin roles
  • Create security and compliance alerts for Microsoft Teams
  • Create an information barrier policy

Deploy and manage Microsoft Teams endpoints

  • Deploy Microsoft Teams clients to devices, including Windows, VDI (Virtual Desktop), MacOS, and mobile devices
  • Manage configuration profiles
  • Manage device settings and firmware
  • Configure Microsoft Teams Rooms

Monitor and analyze service usage

  • Interpret Microsoft Teams usage reports
  • Analyze organization-wide call quality by using Call Quality Dashboard
  • Interpret Microsoft 365 usage reports
  • Optimize call quality by using Call Analytics

3. Manage Chat, Calling, and Meetings (30-35%)

Manage chat and collaboration experiences

  • Manage private channel creation policies
  • Manage email integration
  • Configure external access for SharePoint and OneDrive for Business
  • Configure messaging policies
  • Manage cloud file storage options for collaboration
  • Manage channels for a team
  • Manage external access

Manage meeting experiences

  • Configure conference bridge settings
  • Configure meeting settings
  • Create and manage meeting policies
  • Configure settings for live events
  • Create and manage policies for live events

Manage phone numbers

  • Assign, change, or remove a phone number for a user
  • Manage voice settings for users
  • Manage service numbers
  • Recommend a PSTN connectivity solution based on specific business requirements
  • Add, change, or remove an emergency address for your organization
  • order phone numbers

Manage Phone System

  • Interpret the Direct Routing health dashboard
  • Manage caller ID policies
  • Manage resource accounts
  • Create and configure call queues
  • Manage calling policies
  • Create and configure auto attendants
  • Manage call park policies

4. Manage Teams and App Policies (20-25%)

Manage a team

  • Create a team
  • Manage org-wide teams
  • Manage privacy levels for a team
  • Upgrade an existing resource to a team

Manage membership in a team

  • Manage access review for team members
  • Manage users in a team
  • Configure dynamic membership

Implement policies for Microsoft Teams apps

  • Create and manage app setup policies
  • Create and manage app permission policies

Reference: https://docs.microsoft.com/en-us/learn/certifications/exams/ms-700

MS-700: Managing Microsoft Teams (beta) Certification Path

MS-700: Managing Microsoft Teams (beta) Exam is foundation level Certification. Anyone who is having keen interest and familiar with general Microsoft team administrator concepts and the technologies. Aspirants should have some hands-on experience should be proficient at managing Teams settings by using PowerShell.

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