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Cisco CCNP Collaboration 350-801

350-801

Exam Code: 350-801

Exam Name: Implementing and Operating Cisco Collaboration Core Technologies

Updated: Oct 11, 2026

Q&A Number: 493 Q&As

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About Cisco 350-801 Exam Braindumps

Understanding functional and technical aspects of Implementing Cisco Collaboration Core Technologies (350-801 CLCOR) Collaboration applications

The following will be discussed in CISCO 350-801 exam dumps:

  • Deploy Cisco Jabber on premises
  • Configure Cisco Unity Connection mailbox and MWI
  • XMPP
  • Configure Cisco Unity Connection SIP integration options to call control
  • High availability
  • Describe Cisco Unified IM&P protocols and deployment
  • Describe Cisco Unity Connection call handlers

How to schedule Implementing Cisco Collaboration Core Technologies (350-801 CLCOR)

  • Follow the prompts to register
  • Select Proctored Exams and enter the exam number 350-801
  • Log into your account at Pearson VUE

Reference: https://www.cisco.com/c/en/us/training-events/training-certifications/exams/current-list/clcor-350-801.html

Describing the Test Domains

  • Cisco IOS XE Gateway and Media Resources

    This domain is built around the configuration of specific voice gateway components. These include codec preference list, dial peers, and DTMF. It also addresses the configuration and troubleshooting of ISDN PRI/BRI, skills needed to verify and set up the MGCP, and select the right media resources that are most suitable for certain scenarios.

  • Design and infrastructure

    Here, the instructors will want to know if you can describe the key components of design when it comes to Cisco Collaboration architecture. They include high availability, bandwidth, sizing, licensing, security, QoS, disaster recovery, and dial plan. Also, the candidates should show their knowledge of the crucial elements that Cisco Collaboration technologies like SNMP and DNS, the purpose of of edge devices within the Cisco Collaboration architecture, and skills in troubleshooting DNS, NTP, and LDAP integration.

  • Protocols, Codecs, and Endpoints

    This is the last domain that candidates need to master when preparing for the Cisco 350-801 exam. It checks one's abilities in troubleshooting a wide range of SIP conversation elements including SDP and DTMF as well as collaboration endpoints, deploying SIP endpoints, and setting up codec negotiations. Also, it requires onw to know how to choose a proper collaboration codec for specific scenario.

  • QoS

    This section assesses the candidates' knowledge of common problems associated with poor video and voice quality such as jitter, packet loss, and latency. Also, applicants need to know QoS requirements for video and voice application types and understand the role of different DiffServ values such as EF, CS4, CS3, and AF41 as they relate to collaboration. The next topics covered include the importance of QoS trust boundaries, class models, location-based CAC bandwidth requirements, and setting up as well as verifying LLQ.

  • Collaboration Applications

    This domain will mostly focus on the setting up the SIP integration options to call control, configuration of MWI and Unity Connection Mailbox, and description of call handlers. It also covers the deployment of Cisco jabber on-premises as well as Cisco Unified IM&P protocols and high avilability.

  • Call Control

    This module of the exam outline emphasizes four major skills including those associated with the Mobile and Remote Access (MRA), Cisco Unified Communications Manager digit analysis process, and the implementation of toll fraud prevention. In addition, one should be skilled in the configuration of globalized call routing within a Cisco Unified CM.

Cisco 350-801 Exam Topics:

SectionWeightObjectives
Protocols, Codecs, and Endpoints20%1.Troubleshoot these elements of a SIP conversation
  • Call set up and tear down
  • SDP
  • DTMF

2.Identify the appropriate collaboration codecs for a given scenario
3.Configure codec negotiations
4.Deploy SIP endpoints

  • Manual
  • Self provisioning
  • Bulk Administration Tool (BAT)

5.Troubleshoot collaboration endpoints

Collaboration Applications10%1.Configure Cisco Unity Connection mailbox and MWI
2.Configure Cisco Unity Connection SIP integration options to call control
3.Describe Cisco Unity Connection call handlers
4.Describe Cisco Unified IM&P protocols and deployment
  • XMPP
  • High availability

5.Deploy Cisco Jabber on premises

Cisco IOS XE Gateway and Media Resources15%1.Configure these voice gateway elements
  • DTMF
  • Voice translation rules and profiles
  • Codec preference list
  • Dial peers

2.Configure ISDN PRI/BRI
3.Troubleshoot ISDN PRI/BRI
4.Configure and verify the MGCP
5.Identify the appropriate media resources for a given scenario (hardware and software)

Call Control25%1.Describe the Cisco Unified Communications Manager digit analysis process
2.Implement toll fraud prevention on Cisco Unified CM
3.Configure globalized call routing in Cisco Unified CM
  • Route patterns (traditional and +E.164 format)
  • Translation patterns
  • Standard local route group
  • Transforms
  • SIP route patterns

4.Describe Mobile and Remote Access (MRA)

Infrastructure and Design20%1. Describe the key design elements of the following, pertaining to the Cisco Collaboration architecture as described in the SRND/PA
  • Licensing (Smart, Flex)
  • Sizing
  • Bandwidth
  • High availability
  • Disaster recovery
  • Dial plan
  • Security (certificates, SRTP, TLS)
  • QoS

2.Describe the purpose of Edge devices in the Cisco Collaboration architecture such as Expressway and Cisco Unified Border Element
3.Configure these network components to support Cisco Collaboration solutions

  • DHCP
  • NTP
  • CDP
  • LLDP
  • LDAP
  • TFTP
  • Certificates

4.Troubleshoot these network components in a Cisco Collaboration solution

  • DNS (A/AAA, SRV, Reverse Pointer Record (PTR))
  • NTP
  • LDAP integration on Cisco Unified Communications Manager

5.Explain these components to support Cisco Collaboration solutions

  • SNMP
  • DNS
QoS10%1.Describe problems that can lead to poor voice and video quality
  • Latency
  • Jitter
  • Packet loss
  • Bandwidth

2.Describe the QoS requirements for these application types (voice and video)
3.Describe the class models for providing QoS on a network

  • 4/5 Class model
  • 8 Class model
  • QoS Baseline model (11 Class)

4.Describe the purpose and function of these DiffServ values as it pertains to collaboration

  • EF
  • AF41
  • AF42
  • CS3
  • CS4

5.Describe QoS trust boundaries and their significance in LAN-based classification and marking
6.Describe and determine location-based CAC bandwidth requirements
7.Configure and verify LLQ (class map, policy map, service policy)

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