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Avaya ACIS 6402

6402

Exam Code: 6402

Exam Name: Avaya IP Office Implementation

Updated: Jul 25, 2026

Q&A Number: 63 Q&As

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Avaya 6402 Exam Syllabus Topics:

SectionObjectives
Voicemail and Messaging- Voicemail Pro configuration
  • 1. Auto-attendant configuration
    • 2. Call flow design basics
      User and Extension Management- User provisioning and administration
      • 1. Extension assignment and numbering plans
        • 2. User rights and profiles
          Maintenance and Troubleshooting- System monitoring and diagnostics
          • 1. Log analysis and fault isolation
            • 2. Backup and restore procedures
              Installation and Initial Configuration- System setup and commissioning
              • 1. IP Office Manager configuration basics
                • 2. Licensing and activation
                  Trunking and Connectivity- SIP and PSTN configuration
                  • 1. PRI/BRI configuration basics
                    • 2. SIP trunk setup and routing
                      IP Office System Architecture- IP Office components and deployment models
                      • 1. Server Edition architecture overview
                        • 2. Control Unit hardware and variants

                          Avaya IP Office Implementation Sample Questions:

                          1. Which feature will allow incoming calls to be routed appropriately during business hours?

                          A) IP Protocol
                          B) Firewall Profile
                          C) Time Profile
                          D) Alternate Network Selection


                          2. With the tool IP Office Debug View you can view the voice mail server activity. Which statement is true?

                          A) Debug View is integrated in VoiceMail Pro Client.
                          B) Debug View must be run on the IP Office Manager PC.
                          C) Debug View can run somewhere on the network.
                          D) Debug View must be run on the VoiceMail Pro Server.


                          3. A customer with digital stations uses their outbound digital lines at 95% of capacity. Which variable should be considered when planning for future growth?

                          A) the number of trunks
                          B) the number of users
                          C) the number of hunt groups
                          D) the number of VCM channels


                          4. Which three types of IP trunks are supported in the IP Office? (Choose three.)

                          A) IPDECTline
                          B) SIP line
                          C) QSIG B protocol
                          D) QSIG A protocol
                          E) H.323 line


                          5. With which two types of operating modes is the System SD Card available?

                          A) IP Office T.36 and T.42 mode
                          B) IP Office A-Law and p-Law mode
                          C) IP Office G.711 and G.713 mode
                          D) IP Office private and business mode


                          Solutions:

                          Question # 1
                          Answer: C
                          Question # 2
                          Answer: D
                          Question # 3
                          Answer: A
                          Question # 4
                          Answer: A,B,E
                          Question # 5
                          Answer: B

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