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HP HP2-H89 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Understand HP Printing Hardware Portfolio | 25% | - Security and sustainability features - HP LaserJet and PageWide product families - Features, benefits, and specifications |
| Position and Differentiate HP Solutions | 25% | - Value proposition and ROI discussion - Competitive positioning - Security, reliability, and cost advantages |
| Identify and Qualify Customer Opportunities | 20% | - Match solutions to requirements - Assess customer printing needs - Recognize business challenges |
| Present and Recommend Solutions | 20% | - Explain technologies and benefits clearly - Tailor solutions to customer use cases |
| Handle Objections and Close Sales | 10% | - Address pricing and competition concerns - Finalize sales and support options |
HP Selling HP Printing Hardware 2019 Sample Questions:
1. What are HP managed print services?
A) a comprehensive offering that integrates hardware, supplies, services, and software to deliver a total solution
B) a 3-year contractual service for all supplies
C) a supplies contract for the time you lease a printer from HP
D) a supply of ink or toner over a fixed period of 2-5 years
2. The Smart Office has led to which important emerging business needs? (Select two.)
A) GDPR-certified printers
B) higher cost but faster printing
C) single-function printers
D) secure printing
E) mono printing
F) Everything as a Service
3. What is true about the HP PageWide technology?
A) Although it is not an established technology yet. it has been successfully piloted in several MPS environments.
B) It is only available for A4 printers.
C) It has the best environmental credentials in its class.
D) As the printhead moves across the page, a glossy finishing layer of HP Jetlntelligence ink is applied.
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: A,D | Question # 3 Answer: D |
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